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Posted by
44 posts

I called Delta and cancelled flight to Rome just before It was put on the Coronavirus “hit list”. The customer service rep advised me that fee for rescheduling would be waived if Rome was included in cities with travel advisories. As soon as it was I called Delta back and made sure the fee waiver would apply (close to $800). The person I talked to made sure I’d get the waiver but advised me to call NOT go on line to rebook to be sure I was not charged a change fee. Delta has been great to deal with!

Posted by
497 posts

Good to hear about Delta. I like them but am traveling with United. No word about their policy, yet. Also waiting to see if airbnb will be reasonable.

Posted by
5835 posts

https://www.united.com/ual/en/us/fly/travel/notices.html

Northern Italy Coronavirus
Airports
Bologna, IT (BLQ)
Genoa, IT (GOA)
Milan, IT (BGY)
Milan, IT (LIN)
Milan, IT (MXP)
Trieste, IT (TRS)
Turin, IT (TRN)
Venice, IT (VCE)
Verona, IT (VRN)
Original travel dates
February 27, 2020 - April 30, 2020

Additional information
FLIGHT CHANGES:
The change fee and any difference in fare will be waived for new United flights departing between February 27, 2020 - June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after June 30, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
View your reservation and select Change Flight to search for alternate flights.
​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
February 26, 2020

Posted by
2261 posts

Thanks, Tom, I've deleted my post which well highlighted what passes for journalism at The Hill.

Posted by
71 posts

It is frustrating that British Air says on "new flights"... what about people who have been booked for months and months? :(