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Contact Info for Terravision

Does anyone have a contact number for Terravision? The only way to contact them is via the online request form. Long story short:

Had booked a shuttle from CIA to Termini, only to find out later that CIA would be closed and I would be flying into FCO. Used the request form 4 different times over 3 weeks to try and find out what to do (meanwhile it promises a reply within 48 hrs). They finally replied and said the tickets are good from FCO - just inform the bus driver. Then a couple weeks later, got an email from them saying they wanted to look into the matter further and can I please send my flight number. I did. Haven't heard from them. That was August 17th. Sent my info again 7 days ago. - still no reply. That was about 2 weeks ago. I'm lost. I love using their services but this customer service aspect is horrible. Anyway, is there any way I can call?

Posted by
20147 posts

I'd go with the first message. There will be no flight operations at Ciampino from evening of October 14 to 29, for runway improvements. Ryanair and Wizzair flights are diverted to Fiumicino terminal 2. Terravision must know that. Otherwise, that would be 2 weeks of "Funny, nobody's getting on the shuttle. Wonder why?"

Posted by
1532 posts

As far as I know, the company got involved in one of the most convoluted bankruptcy cases in Italian judicial history. At a time, they were almost successfully suing in a different court the very judges ruling on the main bankruptcy case. The last news on Italian newspapers, on July 22nd, is that the owner had been jailed. As far as I read the company keeps working due to a board of directors appointed by a court.