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Best Travel Store?

A friend recently suggested bt-store.com for airline tix. They give an "instant rebate" for certain flights/airlines(?). I usually buy directly from the airline, but the prices at Best Travel entice me. Have any of you used this website? If so, how was your experience? Any complaints?

Posted by
11033 posts

Never heard of it, but the thought that came to mind: ' if it sounds too good....................'

Any info on BBB?

Posted by
1573 posts

When I searched for reviews on the web I saw a Yelp review thread. There were both "it is great" and "it is a scam" reviews.

Posted by
3985 posts

Never heard of it and would NEVER buy airline tickets from anyone other than the airline.

Posted by
475 posts

I only buy my tickets from the airline directly.

If you go through a third-party, you have little leverage as a passenger should anything go wrong, not to mention any refunding would have to be dealt with the third-party and NOT the airline. Same as if you purchase a hotel room via Expedia, Orbitz, Priceline, etc...

Posted by
32171 posts

Galen,

I've never heard of them, but you'd probably be safer sticking with Expedia or similar large organizations. As others have mentioned, I normally buy tickets direct from the airline, or through a travel agent who buys directly from the airline. I prefer to keep the process as simple as possible.

Posted by
703 posts

Thanks, folks. BBB gave it an 'A'. Yelp and TripAdvisor had mixed reviews. For all of our travels we've always bought from the airline except once. But a friend in the group I'm working with has used Best Travel Store multiple times with good results. So we'll see what happens.