I booked a RT ticket via AF, ATL to LHR, CGD to ATL. The first leg is provided by Virgin; the second, Delta. I recently have hurt my neck and shoulder and rather than going with just a carry-on (backpack suitcase) as I had planned, I need to check a rolling suitcase. I reached out to Virgin to ask about their policy since my ticket was booked as Economy Light. They told me I had to go thru Air France since AF booked the original ticket. I reached out to AF, who informed me that it was up to Virgin, since they were providing the flight.
Aaargh! I just want to be able to add baggage before reaching the airport and possibly getting hit with a larger charge because I waited until I got to the airport. Has this happened to anyone else? Frankly, I would think that Virgin would be deciding the charge since it's their plane I'm getting on. Just so confusing!