We are looking for recommendations for companies to buy travel insurance from. We'd especially like to hear from people who have had to make claims. We've been looking at Generali but they seem to get several negative reviews from people who made claims. Their quote was better than other companies but that's no good if they won't pay.
If a company’s around long enough, there will always be a few negative reviews from some customers. They often never understood the mechanics of the policy they decided to purchase.
Forbes Magazine this year placed Generali Global Assistance among its picks for the Top Ten travel insurance companies. This was based on opinions of industry experts Forbes contacted. Others in the Top 5 were Nationwide, IMG, WorldTrips, Starr and Seven Corners.
Notably, Allianz and TravelGuard did not make the list.
You can read about the various trips of policies on offer at www.InsureMyTrip.com
Thanks. I'd also that many people only comment when they have a complaint. That's just human nature. We'll check out the website you mentioned.
Had an excellent experience recently with Allianz; came down with latest flu on a cruise, was isolated for 3 days, needed IV's and other meds. Received a 5 figure bill charged to my CC. Contacted Allianz on return, sent documentation, and received a check for the total amount in 14 business days! Bill was 6 times my premium.
Broke my elbow in southern France a few years ago and had an Allianz trip policy -- they paid the hospital directly for my surgery and stay (about $4000) and they reimbursed me for the follow up medical appointment and then PT in Paris the last 5 weeks of my trip. Very satisfied.
As a result of that experience we now have an annual Allianz policy that covers us for up to 90 days a trip -- hope to never test how good it is.