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London Hotel Help for 3 Adults, 1 with mobility issues

Hello-

My adult sons and I are taking a trip to London in February for 8 nights. I have been to London 3 times before but this will be their first trip, so we will be doing many of the typical first time visitor sites. I’m really struggling with finding a hotel that will work for our needs due to the following criteria:

  • Either 1 room with 3 regular beds, or 2 rooms
  • Hotel should be accessible. I was injured in an accident since my last trip to London in 2017, and walk with forearm crutches at home. I will likely be renting either a manual wheelchair or power wheelchair for the trip. I can manage in a non-accessible room, although a shower in preferable to one of the British tubs with the tall sides.
  • Near an accessible tube station within the Circle line would be a plus. I know this really limits our options. I have also been looking at Southwark, Earls Court and Paddington but I’m a little concerned about the added travel time with a wheelchair. We will likely be using a lot of buses, but having the option to use the tube sometimes would be helpful.
  • A mini-refrigerator in the room would be helpful as I usually travel with reusable ice packs for my leg. I can manage with ice from an ice machine if need be, it just doesn’t work quite as well.
  • Budget is up to $550 / 450GBP per night for either the one room, or two rooms.
  • On my last trip with my mom, we stayed at the Premier Inn County Hall so I’m not ruling out chains. We would probably do a different location as it looks like there is some construction right now impacting accessibility to the hotel. It looks like most of the locations have twin rooms where the 2nd bed is a smaller sofa type bed. It could work if it was a regular twin size?

Thank you.

Thank you

Posted by
27202 posts

I have slept on Premier Inn sofa beds in a number of locations, including County Hall. I've always been comfortable, though the sofa bed is not as luxuriously cushiony as the regular beds. You'd need to find out the size of the sofa bed, because I'm less than 5'3" and wouldn't necessarily have noticed if the bed was a bit short (though as far as I know, it wasn't). In addition, when I'm traveling solo (most of the time), I take single rooms when they're available, so I'm used to sleeping on narrow beds.

Posted by
1032 posts

Chain hotels will have accessible rooms. Even if you don’t need all the accessibility features it would be a good choice as you know you’ll get a walk in shower and plenty of room to manoeuvre round the room.

Only PI plus rooms have fridges and these room types are double only not twin as far as I know. I don’t know if they offer an accessible plus room.

For your budget you could get 3 rooms in many Premier Inn locations.

Posted by
117 posts

I was actually considering booking 3 PI rooms as one option. I haven’t been able to find dimensions on the twin sofa bed anywhere on line. The Kings Cross location was the only one that has a bookable twin room that is 2 standard twin beds, as opposed to the double and the sofa bed. The County Hall location also says they have some standard twin rooms with either 2 single or 2 double beds. It does indeed appear that all of the accessible rooms are standard only, although the plus room with the shower would work fine too. I’m going to try to find out if the construction at County Hall will be done by February.

Posted by
2373 posts

It is on the Waterloo tube location but we stayed at a Hampton by Hilton Waterloo two weeks ago. They have several handicapped rooms.with queen bed and a twin bed in the same room and walk in showers for about $280 USD a night. There are bus stops at the front door and Waterloo station is block and half away. A fantastic all you eat free breakfast and a fairly good restaurant with reasonable prices and awesome soups. I know it is not on Circle Line but just throwing it out as an option.

Posted by
703 posts

You might try looking at a serviced apartment with wheelchair access - start with a search such as:

Wheelchair accessible serviced apartments london

Posted by
8166 posts

My wife is also mobility challenged, and we've been to Europe three times and to Las Vegas since she got her folding portable scooter. If you're permanently going to have walking issues, I suggest you go ahead and purchase a scooter. Her's is a Luggie brand, and it runs faster than I can walk and it has a lithium battery with a 10 mile range. The scooter weighs 48 lbs., and I handle it easily getting in and out of the car.

We've learned to adapt and now we cannot stay in any accommodations without elevators. We do travel on subways, but in places like London many of the underground stations were built before elevators and escalators were in use.

Our last visit was 6/2023, and we stayed at the Premier Inn Paddington. We chose that location because it was just a 15 minute train ride from Heathrow, and Paddington's on the Circle Line--easy to get around. Premier Inn has a very nice facility and restaurant in house. The hotel is maybe just over 1/4 mile from the train station.

We spent a long weekend in London on our last two trips and then took cruises in the Mediterranean. That's easy and the best bang for the buck.

Posted by
898 posts

You might consider somewhere like the Hyatt Place East. It's a new hotel in Whitechapel which claims accessible rooms and full wheelchair accessibility. You probably haven't considered the location but it is an excellent vibrant area, a bit grittier than some others but absolutely safe. You can get there direct on the Elizabeth line from Heathrow and Aldgate East tube station is also very close. It's only a mile from the Tower of London and not much more to St Pauls, so actually well placed for tourists. Brick Lane and Spitalfields are also very close.

There are a number of other hotels in the ares, but I suspect that you should be able to get two rooms at the Hyatt in your budget.

By the way, although I know handicapped is a word commonly used in the US, it's not a word we use any more in the UK. Disabled would be the better word to use here.

Posted by
3963 posts

We booked 2 rooms at a PI in 2019. One room had 2 twin beds and the other room had a regular bed and a small sofa. The rooms were adjoining. This was at Heathrow. Look carefully at the city center PIs to see if any have rooms with actual twin beds. We had success calling an individual PI to ask a question but others here have reported that it was hard to talk to a person.

We have also stayed at a couple of other chain type hotels that had twin bedded rooms but I’d need to check to see if they are on the Circle line.

Posted by
7 posts

You might consider looking into the Novotel London Paddington. I stayed there last year during the week of the queens funeral and found it to be clean, modern and reasonable in a cost. For us it was a six minute walk from Paddington station pulling luggage. It was about a five minute walk from the taxi rank at Paddington. And rarely for London, it has a nice indoor pool.
We used the new Elizabeth Line from Paddington and found it very impressive. . I know the Elizabeth Line is accessible. I understand that more stations are operational on the Elizabeth Line in the last year. As a 76 year old senior, I am aware of accessibility issues but not dependent so my opinions are not completely reliable.

Posted by
117 posts

Thank you for all of the replies. I do think staying near an Elizabeth line station sounds like a great idea. Looking at the availability for our dates and budget, the Paddington area seems to win out. I had also looked at hotels near both Bond Street and Tottenham Court Road but 2 rooms in those areas would be beyond the budget. I also looked farther east at Farringdon, Liverpool Street and Whitechapel. The Hyatt East didn’t have any twin rooms for our full dates.

There are 4 hotels near Paddington that could work within our budget and accessibility requirements. The Paddington Hilton, Premier Inn Paddington Basin, Hotel Indigo Paddington and the Novotel Paddington. I ruled out the Novotel and the Indigo as they are more expensive than the Hilton. I like the Hilton as it’s directly connected to the station. If we do 3 of the PI plus rooms with breakfast vs. 2 rooms at the Hilton with breakfast, Premier Inn would save $225 total. It looks to be around a 5-10 minute walk from the station though.

I did also look at apartments with accessible entrances and elevators. There were 2 that I really liked, Europa House in Little Venice and Cheval Gloucester Court. Europa House is a bit of a trek to Paddington though, and the Gloucester Court apartment we would require a 10 minute walk to Earls Court for an accessible station.

Posted by
32867 posts

don't look only at the accessibility at the station near you but also along the chosen line and near attractions you want to visit.

Have a look at the TfL accessibility guide and step free map. Some lines in general are better than others... an awful lot of stations to bring up to standard, and it takes a long time. The Elizabeth Line is completely to standard.

Posted by
27202 posts

Since you have some specific needs and (like many of us) are trying to stick to a budget, I'd go ahead and book refundable rooms at one of the places that seems OK, then continue to investigate options. Rates can increase at any time. I know Premier Inn, in particular, often has better rates when you book many months in advance. I've had to cancel a few Premier Inn reservations when dates shifted or I finally decided what my departure airport would be, and there was never a problem doing so.

Posted by
670 posts

Hey there Kathleen, Agree with @Acraven, get some refundable hotel options booked, February isn't that far away. And I'm so glad @David contributed, I couldn't recall who it was that wrote about the portable scooter they use traveling to Europe. I recall him saying she rides right up to door of plane & then it gets gate checked. I would feel much more comfy with my own mechanized transport, rather than risking renting something once you're there. Good luck!

Posted by
3790 posts

Of the hotels you mentioned in your last post,
I like Paddington Hilton. We've stayed there and liked arriving into Heathrow, then into Paddington Station, then just walking right into the Hilton. If you stay here, make sure you're signed up for their rewards program so you can collect points for a free night stay once in a while. The expense of staying in a London hotel will have you racking up points immediately.

Premier Inn Paddington Basin is a much newer hotel. Some rooms may have views of Paddington Basin, with narrowboats parked there. Lots of places to eat around Paddington Basin.

Here's a recent thread about apartment hotels
https://community.ricksteves.com/travel-forum/england/aparthotels-in-london

The list Frank II gave has some excellent choices.
Citadines has apartment/hotels in several locations in London. They have one and two bedroom units, with a front desk that's open 24 hours. You check in just like at a hotel, but have the advantage of more space....A living room, kitchen, bedrooms, for the same price as two or three rooms at some hotels.

Their location in South Kensington is on Gloucester Road. It's 5-minute walk from Gloucester Road tube station, giving you access to the District, Circle and Piccadilly lines.
You would arrive from Heathrow into the Gloucester Road tube station and not be far from your Citadines apartment.
This location is near good restaurants and museums.
https://www.discoverasr.com/en/citadines/united-kingdom/citadines-south-kensington-london?utm_source=google&utm_medium=gmb&utm_campaign=EU-google-gmb-alwayson-20210927-all-en-uk-gb-citadinessouthkensingtonlondon&y_source=1_NTg1OTcwOTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Posted by
3790 posts