I heard a rumor that Rick had created a separate forum for cancelation information. If that is true I can't find it. Can someone please direct me?
I have round trip tickets booked directly through American Airlines. AA services the April 5 trip over to London, but British Air services the May 5 return trip.
I have waited to cancel our April 5 tickets and end up with either a voucher or hope for a refund. Today I received an email from British Air offering a voucher good for one year from when we would have flown. This is better than what AA is officially offering which a voucher that must be used on or before one year after the ticket was purchased.
Also the AA, has an ask for a refund site which tells you to cancel your ticket first, then go to a different web page to ask for a refund.
Any personal experience with American Airlines AND this virus situation that requires a cancelation?