New to the Premier Inn chain but booked there as the chain has a fan base here on the forum with the caveats on size of the rooms etc... We went in with calibrated expectations.
We stayed at the Victoria location last week primarily given its location to the Victoria station and walkability to Buckingham Palace and the Abbey.
Pros. It is very well sited. Short walk from Victoria Station. They offered early check in as an option thus we were able to check in at 11:00 am after an all night flight. Staff were pleasant enough. A/C was ice cold. Good hot water. The trade off.
Cons: Room was tiny tiny and we had selected what they call Premier Plus. It didn't match up at all with the pictures on their web site in terms of things like having a work surface, a desk , chair etc... The bed, a double, was the smallest double we have ever had and we have traveled Europe a bunch. It was creaky as well. The carpet was not up to snuff. The breakfast buffet was poor and the breakfast room itself tired and need of refurbishment. Wouldn't be a choice for us again, especially for an extended stay, but we would try other Premier Inn properties. .