My husband and I tested before our Rick Steves tour Paris & The Heart of France starting on April 12th. Neither of us had symptoms, but my husband tested positive the day before our tour started in Paris. We were kicked off the tour and told to work with Travel Guard to help us secure accommodations for the next weeks. Frankly, Travel Guard was no help at all. When we called they said "Well, what do you want us to do"? I said well, we would like help finding accommodations in Paris. They said they would call us back, but didn't. We called them again and they said "you may have to stay outside Paris". Um, no. So we just got busy ourselves and called I think every hotel in Paris! This was a week before Easter and we spent hours on the phone (thank goodness we had a french phone number due to our esim) calling hotels, with 90% of them being fully booked. We did manage to get hotel stays, but we had to move around a lot and paid a bit more some nights than we would have liked. I was negative the whole time. My husband flew home as scheduled on the 22nd of April as he tested negative and I stayed another week as I was doing the Best Of Paris tour. In the end, it all worked out ok, but was definitely not the trip we had planned!
EditedJust to clear up some confusion on this thread. We did not have travel guard insurance. The RS organization has employed travel guard to help it's tour members who test positive. As I stated, they were no help in regards to finding us acceptable accomodations. The medical part of travel guard was helpful in setting up an appt with a doctor to get a letter of recover should my husband have still tested positive before his scheduled flight, but thankfully, we didn't need to do that as he tested negative.