Allianz Partners with Air Doctor

Sounds pretty good. Alianz also has a network of clinics in Europe that will accept payment from Alianz. Good idea to find the web page with the list and book mark it before you leave.

Yes and I also have the App.

Very good information all the way around. If you are traveling outside the USA one should make sure they understand how their insurance will work when traveling.

Thank you for the head's up!

But when you read the Alianz list, many will be called hospitals. Know that they might not be hospitals in the US sense of the word. More like clinics. I mention this as there is a very good chance if you have a major issue that you will be paying cash and seeking reimbursement.

I had a recent, positive experience with Air Doctor. My policy was with Trawick/Nationwide. I started by calling the support number provided for the policy and reached a very helpful person at On Call International - and calling the support/concierge service is probably the best way to start when you find yourself in need. On Call gave me a link to contact Air Doctor, where I was able to choose between an in person or telemedicine appt [for this policy I had to pay up front]. I chose the virtual, and was on a session with a doctor in Berlin within the hour [I was in Vienna]. They are apparently able to issue prescriptions that work cross-border- although I never had need to try to get it filled.

I did walk into an Apotheke that was just down the street from the hotel - in this case you have an initial consultation with a pharmacist, then they go into the back and bring out an appropriate remedy. It's still over the counter to the extent that a prescription isn't needed, but you aren't poring over the various remedies yourself, as we do in the States.

Markcw. I'm glad you had a positive experience and shared it here. Thank you. Services such as Air Doctor, apparently, help us not to have to muddle through a process at 2 a.m., e.g., that we have little clue about even if we've done some "homework" before leaving home. I especially appreciate a service such as a video consultation.

Thank you, Lindy. This is helpful.