I just wanted to warn you about Attila Kilinc, the owner of Marmara Tours.
We paid him 30% up front contingent that we would be refunded if we didn't end up going to Turkey for any reason (it's covid times so things change and quite suddenly). He agreed to this:
IN CASE OF PORT CANCELATION OR DEVIATION DUE TO PANDEMIC AND OR ANY INCONVENIENCE WILL BE CONSIDERED AS “FORCE MAJEURE” AND CLIENTS WILL BE REFUNDED IN FULL!
Attila mistakenly doubled charged us for the deposit and tried to negotiate keeping the additional 30%, though ended up refunding us. This should have been a red flag!
We paid the full balance at 60 days out and even paid for an additional day and 2 additional people (making it a group of 8 rather than 6).
At 10 days out, I informed him that our cruise ship cancelled the Turkey ports and he agreed to a refund. A few days later in the middle of my cruise, he messaged me to say he is refusing the refund because 1) of rumours that our cruise ship is too cheap to pay for the gas to Turkey (though we sailed close to Turkey), and 2) it was unfair because they didn't have much business. I felt his pain and it truly was unfair to everyone, but it's covid times, and very unprofessional that he is refusing to honour a refund for a policy that he clearly has.
Luckily we paid with a credit card that allows us to file a Regulation E claim, but I wanted to warn others. Even looking at his website, there are no links to Trip Advisor like other guides have.