Visa Website Won't Load

Just tried and its 'frozen' on the 'are you human' test page

My guess is its their problem, not your device

My friend could not get it to load on her ipad, but it worked fine on her laptop. You might also try a different browser.

Thanks. I tried Mac/Safari, Mac/Firefox (both using hotel Wifi - with and without VPN with US link), my iPhone with Wifi turned off to force cell connection, and the hotel Windows computer .... multiple times over 12+ hours. It seems pretty clear its their problem, but I am just hoping it does not become my problem very soon.

I just loaded it on my Android phone.

Are you currently in the US?

I also just got it to load on my Windows laptop. Perhaps it is working for you now?

I would just warn my fellow travelers that website is problematic. I have used Mac, Windows and iPhone. I am in Italy and have used a raw connection, but using a VPN with a US station seemed to make it work better.

I have spent about 3 hours (at 9 am, 8 pm, 9 pm, 3 am, 4 am, 7 am) ... and it almost never works. Eventually I was able to add two people but when I tried to add the third, it would not allow me to type anything for email for that person, despite half a dozen attempts. When I hit continue, bam, it was done and sent me an email. Then another hour process of responding to the email to verify the email address, then attempting to pay several times. And finally I got two Visas in PDF ... just so easy and simple!

Now I have 3 more to do before we leave in 30 minutes, and I have been waiting 5 minutes so far just for the main starting page again. It seems it's a race between an extremely slow server and your computer. What happens is it just times out. On the Italian computer it just says it's impossible to load. On Mac Safari it says it has timed out. And Firefox gives some other message.

I have read online that you can show up at the airport or arrival and get the visa on the spot, but its more time consuming. Of course the internet also says a lot of other things. If this is true, no matter how much hassle it is, it's far easier than dealing with this website. Of course, the danger is that they can refuse you to board the plane or refuse you to enter the country and force you to leave immediately. I will report back later what happens.

For what it's worth, I got a visa about a month ago from Italy on a laptop and it worked fine. I printed a paper copy and when I arrived in Istanbul pulled it out to show along with my passport. The immigration official said she didn't need it, she could see my visa online. Walking through the enormous airport, I saw a sign and storefront for obtaining a visa there, but it appeared to be closed. Hope the OP was ultimately successful.
Cynthia

Sorry that you're having such troubles with the website from Italy.

When I applied for my Visa in May, from the US, I had no such troubles and the process took less than 15 minutes.

I was able to get 2 e-visas after hours and hours of trying. Then I added the 3rd person but the email field would not allow any entry. After trying to edit it several times I hit continue and the whole application was processed without that person. Later I signed up 3 more people for the visa, and it accepted payment but never sent any email with the visas. We spent the rest of the day trying to access it without any success. So we had to get on the plane and arrive in Istanbul not knowing what would happen. We did check and the 153.75 was charged on the credit card (for 3 visas), and when it came to passport control, there was no problem.

In the airport, I saw a visa office that charged only $30 for a visa for USA visitors (less than the 51.25 the website charges).