Our issue was resolved and we were able to obtain our Turkish VISAs. Not sure, but it may have been an issue with the Turkish website (perhaps a system update) or our computer settings (we tried using both Microsoft and Apple computers), but we were eventually able to enter our information and then have it accepted by their website. When we tried to make our payment, the payment was rejected on several of our credit cards, but was finally accepted on an old credit card. The Turkish government indicates that for all payments you must make sure that the card ... has 3D Secure System, and is
open to international transactions. Apparently most major bank credit cards no longer support the 3D system, but we found a card that worked. Thanks to all who provided suggestions!!
We are having trouble ordering a Turkish VISA through the Turkish Embassy website (we've tried www.evisa.gov.tr and www.evisa.gov.tr/en/). We tried accessing the Turkish Embassy websites using both Apple Safari and Google Chrome and both say the network is not secure. Sometimes we get kicked off the website before entering any information and other times we get kicked off the website after we have filled out some information, but before we finish completing the application process.