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Istanbul Museum Pass Online Purchase and Use

Hi Everyone,

I know the Istanbul Museum Pass has come up before as a topic of discussion, but I just wanted to confirm that I understand the mechanics of how to use it. I'm certain that I want to use the Museum Pass, I just want to make sure I use it correctly.

I see the online purchase at the official site here:
https://muze.gov.tr/MuseumPass

My questions are as follows:
1) Can I, as a non-Turkish citizen, purchase the Museum Pass online? It seems like I should be able to, but I at first tried to download the MuzeKart app before realizing that I needed to be a Turkish citizen to use it. Is that only the case for the app? If I just purchase the pass on the official website will I be able to use it?
2) In the Rick Steves Istanbul book, it specifically says not to buy the museum pass online, as it must be mailed to a local address. Is this true?
3) I understand that the pass is valid for 5 days after the first museum you use it at, but is there a limited time between purchase and first use? For example, might I need to purchase it fewer than 90 days prior to the trip? Or can it be purchased and then used at any time?
4) Once the pass is purchased online, how is it used? I've seen elsewhere that it gets emailed to you, with instructions to print it out and present a hard copy to get in to the museums. Is this how it's done?

I know these are a lot of questions, so thank you in advance for any help. I'm just running into a lot of contradictory information on how all this works.

Posted by
3246 posts

It appears there are some e-passes that are only available to Turkish citizens, and that they're possibly moving visitors to e-passes instead of a physical card like I used in 2023. It looks like you shouldn't buy it more than 90 days ahead. You could just buy the pass at the first museum you go to, then you don't need to worry about buying it too early.

The pass covers less than it used to so make sure you'll get value for your money before you buy it - some of the museums "covered" by the pass are actually free, others are not currently open, some not covered (e.g. Hagia Sophia): https://muze.gen.tr/Museums It may be cost efficient to just buy individual entry tickets to the things you want to see.

Posted by
2 posts

Our main concern is avoiding the in-person ticket lines as much as we can, particularly for Topkapi Palace. I was in Istanbul last year and my impression was that standing in line for a ticket before getting in to the actual line at places added a lot of time. Of course, I was in a group tour and so never actually had to do it myself, so I could be wrong.

We're just looking for the best ways to get tickets prior to arrival (where possible). For the museums we want to see, I think the math works out for the museum pass.

Is my impression of the in-person ticket lines correct thought? Is it worth it spend a little extra money to avoid them?

Thanks again for the help.

Posted by
9375 posts

I bought a museum pass online, but I purchased it for a larger area than Istanbul. I had no difficulty with e delivery of the pass.

Posted by
3246 posts

Sounds like Carol had some success with the e-ticket, perhaps she could link to the one she bought. If you decide to buy in person, I'd get the pass at a less busy museum and save yourself the grief of a long line at Topkapi or another popular spot. I'm guessing the tile and mosaic museum for example isn't swamped all the time.

Posted by
4570 posts

I have been looking at their website since we will be in Istanbul in October.
We will be there for 11 full days and am looking at the Turkey card vs just the Istanbul city card. The advantages are that is covers more sights and is good for 15 days. Still doing the math.