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Posted by
6950 posts

You can go online to find European bill payment services that can charge your credit card and wire transfer the funds to the checking account in Euros. Their service charge is reasonable also.
Google "European bill pay company"

Posted by
7991 posts

My US bank wired the fine to the routing numbers on the ticket. I do not have to pay for wire transfers.
This was in Perugia, Italy for entering a ZTL and ticket arrived almost a year later..

Posted by
21312 posts

I'm nearly certain that Transferwise has been recommended on this forum. I've never had to use it (never having rented a car in Europe).

Posted by
2739 posts

I’ve used TransferWise. Easy and about the least expensive way to pay overseas bills.

Posted by
503 posts

When I received my traffic ticket from Italy it came with directions as to how to make payment. I don't remember now how I paid it but I know I just followed the directions given. It must have been OK because I never heard back. Although most of it was in Italian, I do remember a small section in English telling you what to do.

Posted by
8889 posts

I was looking for an "IBAN" on the image you posted ( https://c1.staticflickr.com/5/4649/39840351971_5d42a83c6f_b.jpg )
IBAN = International Bank Account Number. This is the number you need to make the payment.
I couldn't see it. Is there perhaps another page with the IBAN on it?

If you have a bank account in most European countries, you can send money using Internet banking to another account for free or little cost as long as you have the IBAN. This is the preferred method of paying bills in Europe.
For some reason this is difficult and/or expensive from US accounts.

Posted by
16941 posts

For some reason this is difficult and/or expensive from US accounts.

Because US banks like to make fees on everything under the sun. Of course, we can pay our domestic bills for free, but anything involving a foreign currency transaction puts those little "$" in their eyes like Scrooge McDuck.

I think the OP did not post the actual ticket, which would have had their personal information on it. It is the letter to Hertz-Bolzano notifying them of the violation which apparently accompanied the ticket.

Posted by
3493 posts

What "personal information" would have been on the actual ticket? This is a ZTL infraction which is normally issued via an automated camera capture, not hand written by a police officer. It is sent to the owner of the vehicle (Hertz) who then decides which renter gets stuck with it.

Posted by
28126 posts

We haven't heard back from taifur005 since their first and only post so perhaps either guidance here was followed or there has been some other resolution.

Posted by
3 posts

I am really sorry that I haven't replied yet. The reason is I am following all of your suggestions and also one of my friend is trying to contact the authority to find what to do. Thank you all for your valuable comments. I will keep you posted.

Posted by
16941 posts

I have never had the distinction of getting an Italian motor vehicle ticket, but it seems that this would be skirting a few legal niceties. If the Commune of Milano does not have the violator's particulars, how can they issue them a ticket? If Hertz does not pass the renters info on to the Milan authorities, and just sends you a copy of the ticket which is written against their vehicle and says "Take care of this please." How are you legally obligated?

The normal procedure would be for the car rental company to send your name and address to the issuing authority, then ding your credit card for a fee for doing that chore. The issuing authority would send the ticket to you, so of course, would have your name and address on it. Perhaps this is Hertz's procedure buried in the Italian language fine print on the contract of how they deal with this.

Perhaps Roberto da Firenze can chime in on this. I don't think he is an attorney, but he plays one on this forum.

I say "legally obligated", but if Hertz has your credit card, they could ding it if that has not yet happened. But right now, it looks like there are some short cuts being taken.

Posted by
34 posts

perhaps it varies by country, but i paid Hertz directly for a parking ticket in Inverness.

Posted by
2881 posts

Sam, you nailed it. Thanks to Hertz, now the cops know the offender's name and the fine is on its way.
Within one year The op will receive a registered letter with instructions about how to pay (with a 30% discount) and how to appeal.

The fine can't and won't increase during these months and the right to appeal is unalienable. Just wait.

Milan's main ZTL is a congestion charge area like the one in London. As written on the fine they mailed to Hertz, you entered on September 11 and they waited up to September 18 for you to pay the 5 € fee. It's a shame that nobody told you about it. Didn't you tell the Hotel you were going to drive?

Posted by
3 posts

I stayed 30 km away from Milan in a friend's place and nobody told me anything. Hertz paid the bill and charged my credit card. Finally I am relieved now.

Thanks everyone for your valuable comments.

Posted by
21857 posts

I think I can almost guarantee that Hertz did not pay the fine. If the fee charged your card was between $35 and $50 then Hertz has charged you an administrative fee for giving your name and address to the authorities. The fine for the violation is much higher.