Please sign in to post.

Recent experience with Icelandair?

Has anyone flown recently from SEA to Europe via Keflavik on Icelandair? Curious to know:

  • How was the carry-on baggage experience? We get a checked bag with our airfare and we’re wondering if we should do that or just carry on our Rick Steves backpacks (we prefer packing light and carrying on, but we worry about the restrictions).
  • How was the food? Should we buy food from them (ahead of time), or just try and get food to take at SeaTac?
  • How was the connection in KEF? It looks like you go thru passport control, but do you have to do a security screening/xray with your bags too? Wondering how accessible the liquids need to be (we have TSA PreCheck on the US side).
  • Has anyone used the EES kiosks at KEF yet when connecting?

And any other helpful tips if I’m missing anything. We’ve traveled to Europe many times, just not on Icelandair yet and not with the new EES kiosks. We normally fly direct to/from Europe and train in between, but we couldn’t pass up the airfare! Plus other people who have flown thru KEF from SEA say they like stretching their legs part way there.

Thanks in advance for the help!

Posted by
3885 posts

We go to Iceland a couple times each year. We were there again just last month and we fly out of SEA. We always do carry-on only and use the Rick Steve’s 21 inch rolling bags. Those fit in their sizes. The agents are very strict at Seattle and they weigh and measure the bags for economy as well as saga.

The food on the flight is fine. It is airplane food so nothing special. One time we did special order our meal ahead of time thinking it would be better, but it was awful. The flight attendant took it away and gave us one of the sandwiches for free. So I suspect they get that a lot with that meal. We always go to the lounge at SeaTac so usually eat there. If you don’t have lounge privileges then just find any restaurant near the gate and eat there first.

The EES system was in place last month, but not with the kiosks. When we landed, they checked our passports and that is when we did the fingerprints and the facial recognition.

Since you are transiting, you will not go through passport control there.

You don’t mention staying in Iceland at all, but just transiting through. Iceland Air will allow you to do a stop over for up to seven days without the airfare being any different. I highly recommend doing a stop over if you can. Iceland is an amazing country and we have fallen in love with it.

Posted by
11737 posts

You will only go through passport control while at Keflavik, so I wouldn't worry about a security screening with your bags. And the fact that you have TSA pre-check in the US doesn't matter in Iceland.

With regards to your baggage, I've read on this forum that they are strict about weighing the bags. I'm not sure about size, but they publicize the sizes so as long as your bags are within that limit, you shouldn't need to worry about it. That said, I'm flying to Iceland in July and I have a 21" carry-on that I plan on checking both ways, just to be safe.

With regards to food, here is a thread that talks about the food that's served on board. It sounds like you might want to bring your own food just to be safe. https://community.ricksteves.com/travel-forum/iceland/time-to-transfer-between-planes-at-keflavik

Keep in mind that Keflavik is a small airport although they do have a duty-free shop, and a gift shop and food if you have time. I doubt if you'll have any problem with the EES kiosks. When are you leaving?

Posted by
11737 posts

Iceland Air will allow you to do a stop over for up to seven days without the airfare being any different. I highly recommend doing a stop over if you can. Iceland is an amazing country and we have fallen in love with it.

What mikliz97 said. That's what I'm doing in July, with my daughter. We are flying into Iceland and spending seven nights there, then heading on to Sweden and Norway. It's an amazing offer and I love the fact that Icelandair offers this.

Posted by
602 posts

I make this note every so often. Different days can have different prices, so a stopover can increase the cost. When I have checked on this I have been unable to stopover (i.e. fly onward a different day) without incurring an extra cost.

Posted by
11737 posts

Toby, I suppose that's possible but I didn't pay anything beyond what I would normally pay for a round trip ticket to Europe.

Posted by
4121 posts

I flew Iceland Air YVR to Paris via Reykjavik this February.
The price was a bargain so I booked Saga Class which they say is Business but it’s like P. Ec. on other airlines.
The food was fantastic!
I believe in Economy you have to buy all food….no idea what the quality is there.
It was nice to have a break at KEF.
I stretched my legs twice as I went to the wrong gate for my Paris flight and had to run to the opposite end of KEF for my correct gate.

FYI: there are no seats at the gates.
I asked why and was told they had removed them all. 🧐

I would fly with them again if the price was right.

Posted by
8009 posts

I am so used to using "flexible dates" on airfare searches, that I can fiddle with my dates enough that the Icelandair stopover is, indeed, free. If an expensive flight day "crops up" in the itinerary planning, of course the ticket price will be more. And, I guess it is harder, because the Iceland layover is of a limited duration. I should get back to checking Icelandair, but, I became so frustrated with trying to get service regarding the miles that I had with them, that I just started to deal exclusively with Delta. I actually liked everything about Icelandair except trying to get some help from customer service in regards to the miles I had banked. Say what you want about Delta, but I can usually get a living person on the phone.

Back to the OP, we never purchased any food inflight. We carried our own on. Actually, once, they announced after we had boarded that no peanuts were allowed during the flight. That was a problem because all of our snacks contained some kind of peanut product. I mentioned to the flight attendant that it kind of put us in a bind, or at least hungry. After they had served everyone they comp'd us some sandwiches which was quite nice. The sandwiches were fine.

We did check our bags, but at least at that time, it was at no charge.

In terms of connecting, they are watching their flights and they tend to hold flights for people on connecting flights that are late.