Also has anyone successfully use skycop.com?
Cancelled when? Ticket refund would be the most you could expect assuming this was a cancellation of a future trip.
I haven't used skycop but when our flight was impacted once in Europe and I found the brochures on the counter for the EU compension rules 261/2004, they started to respond more helpfully!
https://en.m.wikipedia.org/wiki/Flight_Compensation_Regulation_261/2004
Cancelled how far in advance? How much time to the next flight they offered to put you on?
the flight from CDG today that would take us to the connection KEF to ORD was late so they cancelled the itinerary since we would miss the connection
Anyhow We got two nights voucher hotel and rebooked for Monday
No chance all full ; and today they are asking for volunteers to give up seats for the flight they re-booked us on for Monday which is now overbooked and the last Wow flight to Chicago until Saturday! There is a 650 EUR credit voucher but you have to use it on another Wow flight and full refund for volunteers not bad I may take it
oh damn! another stinkin' night in Paris. What WILL I do? 😉
Jazz+Travels, there should be instructions on the airline’s website as to how to file for compensation under EU 261.
When my flight from Bilbao to London was cancelled by BA last May due to BA’s systemwide computer meltdown, I applied for compensation with BA under EU261. The compensation is based on the distance of your flight and the length of delay. I got 250 EUR as compensation sent to me by check about a month or two after I filed (BA actually sent a check for the USD equivalent). I also applied for a refund of my original ticket, as I arranged an alternate flight on my own rather than waiting days for BA to find one for me. The refund was processed much more quickly and was just credited to my original credit card within about a week.
By the way, I see this ”skycop.com” takes a 25% commission. You should submit your request directly to the airline.