Posted by an unhappy traveler - NOT ME!!
Overall rating: rating 1 of 5 (This was apparently a MY WAY tour)
My first and last Rick Steves tour. He hints at the tour experience in the videos but doesn't tell you it will be worse than you imagined. There was way too much trekking to the hotel from the tour bus. Too many 2 star hotels that are considered to have "charm". Venice and Rome were way too crowded. The suggested itinerary failed to list museums that you should reserve in advance.
Favorite "WOW" moment
"The only 4 star hotel we stayed at in Lake Como was the only Wow moment. The lake view was beautiful. The hotel was very nice. We didn't have to trek from the bus to the hotel. We were dropped off at the door, there were not stairs to climb. It made the trip enjoyable for a brief moment"
You can see the general itinerary before you even book your travels. RS has lots of guide books and trip information. RS is not responsible for cities being too crowded...you need to investigate what time of year is best to go. I believe RS guide books indicate museums and which require reservations. RS clearly indicates there can be a lot of walking, stairs, noisy hotels, etc. You need to do your the research, which is easy using the RS website and his guidebooks.