Just a quick report on a fantastic hotel in Florence, the Dei Mori. My fiancée and I were there just last month. Not only were the staff very welcoming and accommodating, but they were a great source of local knowledge as far as things to do, museum reservations, places to eat, and most importantly - gelato! We tried most of their recommendations and they were all spot on. Breakfast for us each morning was on a small balcony overlooking the duomo. I also need to relate a story. When we left the Dei Mori, our next destination was Venice. We asked if they could mark the location of our hotel on our map, and gave them our copy of our reservation - which had the hotel address on it - to use. Unfortunately, we neglected to get the reservation back, and only realized this on the train. Using the train's wifi, I sent a quick email to the Dei Mori staff to see if they could scan the reservation and email it to me. Unasked, they called ahead to our next hotel for us and sorted everything out for us while we were en route. Wonderful, wonderful hotel - run by equally wonderful people.