We use rick's books and advice as our travel bible, but on this recommendation we disagree. In fact, I would remove it altogether. Maria was neither friendly nor helpful. Plus the room was not serviced or cleaned during our stay ( just 2 nights,) but for this high price and tiny room, we expect some clean towels at least! Also, be warned that she does not accept credit cards! Surely there is a better choice for lovely Vernazza.