Bad hotel in Dublin

Hotel nightmare in Dublin. The Fleet Street Hotel in Dublin is a rip off. This terrible experience began with them attempting to charge me for all three nights up front, I refused. I chose to inspect the room. The "quiet" room was located adjacent to a large motor driving the TGIF Friday's venting system located on the hotels first floor! I inspected two more rooms with noise issues, finally choosing one located on an alley. It was quiet, until 3:30am! The pubs began emptying garbage at that time. By 4, unable to sleep, I demanded to be switched. The next room was located next to the breakfast area. At 6:45 they began a noisy maid service! Hearing numerous slamming doors, I discovered someone entering empty rooms in my hallway with a clipboard. By 7:15am, I began working the phones and found a great boutique four star hotel. I will attempt to cancel the room charge. I think this hotel is running a body shop and don't give a rip about common sense comfort issues. They also have noise issues that are inherent to having a large club on the first level. The surrounding pubs have machinery that is hidden from view until you are in one
of the internal facing rooms. Stay here and you will become well acquainted with the racket. All in all, I'd give the Fleet Street a big F!

Posted by Ceidleh
Boston, MA, United States
1176 posts

If the hotel wasn't to your liking, and it's recommended by Rick Steve's then you may want to email ETBD so they make a note when they go back to check things out for next year's guide. That said...Sure a hotel can hire more cleaning staff to clean rooms faster for earlier check-ins. But the cost of that additional staffing is passed down to the guests in the form of higher room rates. Most people pick a hotel based on price and then location. If the hotel was in Dublin, then UK Nigel is definitely not "schilling for the locals" in the Republic.

Posted by Mike
Seattle, Wa, Usa
4 posts

Obviously the world knows the UK is not Ireland, but there is considerable exchange in commerce and people between the two nations. The reply to my review was unusually defensive of the hotel shortcomings. My comment stands. The hotel is free to hire or not hire as it pleases. Locating amongst noisy machinery and neighbors, not a problem. It must be disclosed however to guests. And of course guests, if they've been misled, are free to leave the hotel and cancel all room charges originating at that hotel. I would encourage all readers of this, who feel they've been misled in a hotel transaction, to do the same! Thanks for the tip on notifying Rick Steves. Will do.

Posted by Nigel
East Midlands, England
8756 posts

Mike, I'm sorry to hear of your unhappiness. Don't you carry earplugs? For all centre city stays we always have them with us. You really can't blame the hotel because rubbish trucks start early - you'll have that everywhere. I was thinking about the early cleaning of the rooms. Have you ever arrived at a hotel earlier than the 2 or 3 pm official check in time and hoped they had a room ready? Even early in the day? I would have thought that was a service rather than a "ripp off (sic)".

Posted by Mike
Seattle, Wa, Usa
4 posts

I carry earplugs. Regarding the maid servicing and room checks at 6:45 am, your explanation ignores the fact that this is a cost saving measure. With more staff, the hotel could handily meet any cleaning deadlines with reasonable cleaning hours. I travel extensively, use Rick Steve's guides, and never have experienced the level of noise and ignorance of guest comfort like that dealt out at the Fleet Street Hotel in Dublin! Stayed in ten different hotels during this month long trip. The Fleet Street was the worst. The rest, from Paris to Dublin were good experiences and as Rick described them. One turkey out of ten isn't bad. Noticed you're based in the UK, not shilling for the locals are we?

Posted by Nancy
Bloomington, IL, USA
7683 posts

How was Nigel's reply "unusually defensive"?

Posted by Nigel
East Midlands, England
8756 posts

Nope, never been to Ireland; not even Northern Ireland. I've only gotten as close as Wales 3 or 4 times. I'm only only on speaking terms with one lodging owner - and he's been out of the business for nearly 5 years, and he lives a couple of hundred miles east of me not west. All my comments are based on experience. I've never "shilled" for anyone. My credibility is rarely questioned. My word is my bond. If you had read any of my other posts you would know that.

Posted by Sarah
Seattle, Washington
97 posts

You stayed in Templebar. I feel bad for you Mike, mostly cause people very example to people visiting Dublin how that neighborhood is at night, more so how it is Thursday-Saturday night. Everyone comes into the city to drink and party and when the pub closes they stay in the street drinking. This isn't just the Irish doing it, it's many of nationalities. It's a family/artist friendly neighborhood during the day and a party places at night. The closes inside Templebar that I've stayed was a hostel called Kinlay House (€12 a night) and it was so cheap I didn't care.

Posted by Susan
Sausalito, California
3205 posts

Thanks for the heads up Mike, it does sound like a nightmare. You've had better luck with RS recommended hotels than I have. I haven't liked most of the ones we've stayed in, so I've stopped reading his recs. I use Trip Advisor, much more reliable than Rick imo.

Posted by Nancy
Bloomington, IL, USA
7683 posts

Sarah and Susan,

Mike took his trip over 18 months ago. This is an old thread.

Posted by Susan
Sausalito, California
3205 posts

You're so right Nancy... aaargh... missed that.