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A Barcelona tourist scam

My wife and I took our first transatlantic cruise on the Navigator of the Seas (Royal Caribbean Cruise Line) from Barcelona to Tampa in November 2008. We arrived on a Sunday morning in Barcelona around 11 AM after traveling from Seattle (left around 11 PM, PST) to Paris. In Paris, we had to change planes at Charles De Gaulle Airport with a 45-minute window between arrival and departure. We literally had to run to another terminal while still going through the security process. At the airport in Barcelona, I looked around for Customs and Immigration. I saw nothing that looked like an official place. However, I spotted two uniformed officers standing in a kiosk. We went over to them to ask about Customs. One was on the phone, the other was listening to the conversation. They paid no attention to my pleas for assistance. We saw a big doorway adjacent to them and walked through it hoping to find Customs/Immigration ourselves.

Instead, we found ourselves outside the terminal. We saw many guides holding placards with names. One of them had our names on it. The guide was our ride to our hotel; we left with her without ever going through Customs/Immigration anywhere in Europe.
The hotel's dining room did not open for lunch until 3 PM. It was Spain after all! We were very hungry, having only had an airline meal in the last 18 hours or so. I asked about dining options and was handed a map with nearby restaurants highlighted. We chose Hard Rock Cafe since it was close and we knew we could find food there that we knew. We had lots of sightseeing planned for that afternoon and the next morning featuring the architecture of Gauda.

On the way back to the hotel, a bird pooped on my head and shoulder. It was an awful feeling, very large, very wet and very messy. A man popped out of the building next to us and offered to help me clean up. We were no more than 100 feet from our hotel. Tired as I was at the time, I accepted. Next thing I knew he was gone with our passports, half our cash and traveler's checks and my credit card. Fortunately, we had color copies of our passports separately stashed and my wife had her credit card, half the cash and traveler’s checks. We spent three hours in a Barcelona police station filing a report, which was printed out for us (in Spanish, of course). Now we had no time to “see” Barcelona. I vowed that if that was the way travel to foreign countries was going to be, then no more travel beyond our borders for us.

Our cruise was leaving the next afternoon, Monday at 4 PM. Before we left the hotel early Monday morning to go get new passports, we placed our suitcases in the hallway outside our room per instructions from the cruise line and hotel. Would we ever see them again?

When we arrived at the U.S. Consulate, it looked like a fortress with walls, fences and armed guards. At 9 AM, we were second in line and were told we would have our new passports by 11 AM. I thought, “2 PM was more realistic and that would be okay since our cruise was at 4 PM”. We were done by 11! I took back all my bad thoughts about the U.S. State Department.
We arrived at our ship at 11:30 at the same time as the bus from the hotel arrived with our suitcases. We boarded quickly and had no other problems.

Travel hint: when traveling watch out for scams; they are many and varied. You can look them up on a computer or smart phone.

Posted by
2547 posts

Sorry that happened to you. The bird poop scam is an old one. Sometimes it’s mustard or some other substance that they spread on you. Any time some stranger offers to help you it could be they are trying to help themselves.

Posted by
1888 posts

Traveler’s checks? Didn’t know you could still get them.
Sorry to hear that you were pickpocketed.

For future reference you go through passport control (immigration) at your first point of entry into the Schengen zone. Last point of departure when you leave. Customs for goods is country specific. So most travelers just walk through the nothing to declare door at the final airport. Most of the time I don’t even see anyone staffing the doors but perhaps they are monitoring from a window or camera.

Posted by
2607 posts

passports, half our cash and traveler's checks and my credit card.

Can I ask where these were stored? I'm sorry this happened to you.

Posted by
20 posts

I had a special holder inside my shirt, inside my jacket that I took out since both the shirt and jacket were drenched with the "bird poop" after landing on my head. I took it out (rookie mistake) to see if they were safe. Turns out they were okay but that is when they disappeared. Should have waited to get to my hotel literally two minutes away!

Posted by
16537 posts

My wife and I took our first transatlantic cruise on the Navigator of
the Seas (Royal Caribbean Cruise Line) from Barcelona to Tampa in
November 2008.

That's why they were still using Traveler's Checks. The bird poop thing - as well as the "accidental" mustard event - has been around at least as long as those checks have been a thing of the past.

Sorry this happened to you but the GOOD news is that the vast majority of travelers manage to avoid the pitfalls. I've had to assure a few nervous foreigners that they're just as unlikely to be shot or forcibly robbed if they visit the U.S. :O(

Posted by
4180 posts

I've had to assure a few nervous foreigners that they're just as unlikely to be shot or forcibly robbed if they visit the U.S. :O(

I used to do this, but this last year has made me change my mind, now I don't recommend foreigners visit the US. What happened today in the 4th of July parade is only the most recent example.

The bird poop scam is fairly benign in comparison.

Posted by
2766 posts

To me the most disturbing thing about this report is that they chose the Hard Rock Café for an early lunch when they were a block away from Café Zurich in one direction and the tall El Corte Inglés in the other direction, with its upstairs cafeteria. Even in 2008, both were used to serving international visitors looking for familiar lunch dishes.

Posted by
2456 posts

Did you know, in Barcelona there is actually a school that trains birds to poop on command. On my first visit, I took a walking tour that made a stop at this school. It catered to several different types of birds. Very aromatic venue.

Posted by
23626 posts

These bird dropping can happen to anyone. We are fairly experienced travelers who are well aware of most scams and general have a pretty good situation awareness especially in areas with reputations for problems.

We think we are always prepared. But one afternoon walking down Las Ramblas with my wife I suddenly had a wet, white spot on my shoulder and dripping off my elbow. I had been hit and knew what to expect. I immediately swung around, slipping my day bag off my other shoulder and took a tight grip on the bag. With the weight of the water bottles and guidebook, it would make a good weapon. And trying to remember my military, hand to hand combat training of 40 years earlier I prepared to confront my attackers -- the helping guy with the towel and maybe his buddy. Where is he??? Swung right, swung left, back to the front, I am ready -- the adrenal is pumping --- where is he???? My wife says, "What are you doing? And you have bird poop on your shirt. Sit down over there." Pointing to a bench. Looked around and realized I was attracting a little attention and people were walking in a wide circle around us staying out of range of my swing day bag. Crazy American tourists ! I quietly sat down, dug out the handi wipes and cleaned my shirt. It was just a damn pigeon after all.

Posted by
21141 posts

Because of the sign on the front door.
"Tourists will kindly remove bird poop from their clothing before entering our historic hotel."

Posted by
10621 posts

LOL--- and Avi, we're coming with you to Barcelona. You'd be a wonderful guide.

Posted by
15781 posts

The best thing to do about bird poop is to let it dry. If you try to remove it when it's goopy, it smears all over. Once it dries, it can be brushed off like dust.

I speak from experience.