This was published this morning by The New York Times and I found it helpful. YMMV. 😊 I know there are lots of articles out there about airlines that can be a bit of fluff, but this one actually dealt with some very interesting problems. In all cases the airlines were justified in adhering to their strict rules.
But the article did give some tips for how to prevent problems like that, and if they arise, how to get around them. For example, one of the most helpful tips dealt with wrong names on a booking. The article suggests that every time you book a flight with an airline, you go through it with a fine-tooth comb and make sure that all the names are correct. If it's completely incorrect, as opposed to a misspelling, the article said in many cases the airlines can't fix it. In that case it's better to cancel the flight and re-book it within that first 24-hour period, which is why it's important to check that confirmation email very carefully.
The article is unlocked: https://www.nytimes.com/2025/12/11/travel/airline-cancellation-delay-rules.html?unlocked_article_code=1.8E8.YhaH.CIQLehDwwYRi&smid=url-share