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US Airways flight reservation changed

I just checked my US Airways airline reservation for my March trip online and noticed they switched my departing time by two hours - from 12:25 to 10:25! Has anyone experienced this from US Airways or other airlines? This is pretty frustrating since nobody from the airline contacted me to notify me of the switch.

Posted by
4555 posts

Unfortunately, yes...and they don't always let you know. I had a Delta flight to Madrid last fall that was changed four times in two weeks, to a point where it was no longer plausible for me to take it because of meetings I had to attend....and I only got one e-mail notification. I complained loud and long and they finally gave me my money back. Moral of the story....keep checking weekly to make sure they don't reschedule your trip out of existence...and if they do, make yourself heard.

Posted by
3580 posts

United has changed my departure times a twice; it was only a few minutes difference and they sent me an e-mail long in advance of the flight.

Posted by
3112 posts

Jessica - US Airways always sends me an e-mail when flight times change. Think it arrives about 60 days before departure for international flights. That's with an e-ticket. Have flown US Airways to Europe many times and can only think of 2 occasions when times changed after booking, and then by only 5 or 10 minutes. Also, they fly 2 daily trips to some cities (e.g. Frankfurt), so make sure your flight hasn't changed too.

Posted by
303 posts

We are off to Hawaii in a few weeks and we were notified of a schedule change by e-mail with Northwest. It was only a few minutes, so no major problems there. This is the first time we have ever had this happen in all our years of flying. I must say though, we have not good experiances with US Airways in the past. So much so that we refuse to fly them anymore, no matter the cost savings. If I am reading your post correctly, the switch is to an earlier time. Be thankful, if it were 2 hours later it could affect any connecting flights if you had any. Check your flight every day starting a few days out to avoid any further surprises.

Posted by
423 posts

Jessica, in my experience, this is very common with all airlines. In some cases, like my Delta Flight to Italy, they changed the equipment to a smaller plane, so not only the did the flight departure time changed, but my seat assignment also did.

The airlines would have eventually contacted you, but they contact travelers leaving sooner rather than later first. I think Delta told me they would have informed me about 2 weeks prior to my departure.

I keep track of all my future flights and if there's a change, I call and work with the airlines to straighten out any issues I may have.

Posted by
22 posts

Jessica, we also had a change in flight for our April trip, with no notification. Instead of leaving at 7:00 p.m. we are leaving at 10:00 p.m., which kinda messes up our first day. We are also flying into a different airport -- Heathrow instead of Gatwick. I just hope no other changes happen but I knew there would be a risk when I bought the tickets so far in advance.

Posted by
22263 posts

Frank must have a higher frequent flyer status with US Air than we do. Last June we had a Denver, Philly, Rome ticket with US Air. Without any notification US Air cancelled the first leg to Philly and rebooked us on a later flight that would have missed our connecting flight to Rome from Philly. Fortunately, we accidently arrived at the Denver airport about an hour and a half earlier than we had planned. The counter attendants didn't seemed terribly concerned that the rescheduled flight arrived in Philly 30 minutes after our Rome flight departed. At first they said there was nothing they could do because USAir did not have an earlier flight to Philly and, beside, we should have checked our schedule prior to coming to the airport. After a fair amount of desk pounding they rebooked us on a United flight that was departing in less than 30 minutes. We made it because we did not check any luggage but if we had not been extra early at the airport we would have missed the Rome plane

Posted by
468 posts

I have had this happen as well, but I usually get an email. Even though I usually get an email, I check my reservations periodically just in case. Most of the times the change is not significant. The one time it was, the airline, I think it was American, canceled my ticket and refunded my money without any problem.

Posted by
468 posts

and I forgot to add that I almost always use the internet for early check in and to check the status of my flight.