I'm having a difficult time getting a solid answer from Turkish Airlines (for some reason all search links redirect to their homepage) so thought I'd ask you all this question. I am considering purchasing a semi flexible ticket from TA. I know that this ticket can be cancelled and refunded for a fee, and that as a result I'd only get part of my money back. Does anyone know what that cancellation fee would look like? I vaguely remember reading that they would refund 70% of the ticket-- is that in addition to a fee? Is that 70% of the base fare, or 70% of the total ticket, including fuel surcharges and tax? Thank you!!
Posted by
🏝️ Hobe Sound, FL⛱️
3161 posts
Here's a link to the Turkish Airline site that explains it. If more than 12 hours from departure, complete refund except for ticket service charge. If less than 12 hours, 30% fee.
Posted by
OP
8 posts
Thanks Philip. It looks like that only covers the totally non-refundable and the totally refundable tickets, not the in-between semi-refundable option, which I'm considering; it unfortunately doesn't look like the same rules would apply.
Posted by
Washington DC Region, USA
7049 posts
The above rules apply only to AndoluJet which is the regional airline for domestic flights, not the international service:
"AnadoluJet is a Turkish regional airline headquartered in Ankara. It is a fully owned subsidiary of Turkish Airlines and operates domestic flights within Turkey and to Northern Cyprus."
I would call them up and ask. As much as I like them, their "new and improved" website is terrible. Or do a dummy booking and go all the way until the last step - all rules should be shown before you click "purchase".
Posted by
OP
8 posts
Thanks Agnes! I'll try a dummy booking and see what that gives me. I tried calling earlier today and the operator had a difficult time understanding my questions, but it might be worth calling again later to see if someone else can help.