Hi all,
Turkish Airlines just expanded their rebooking policy, but I'm not fully understanding it.
"For tickets purchased before March 31, 2020, for flights taking place up to December 31, 2020 we are charging a Zero Change Fee. If you still do not know your exact date to fly, you can cancel the reservation and keep your ticket as an open ticket to use later. When you request a change for your ticketed flight, your first change will be applied free of charge. If your travel plans change, use your Zero Change Fee privilege and enjoy the flexible flight opportunity."
They say "cancel the reservation," but is this essentially just putting the ticket on hold until I rebook later? It doesn't mention actually refunding money.
Thanks for your insight - trying to figure this out before wasting hours trying to get through to their call center!