Trenitalia train 9721 from Bolzano to Milano Centrale — Please help

There is no way to address the direction of travel for a seat. It is 50,50 and can change during the trip. Coaches are designed to run in either direction -- hence -- all seats face the middle. You may have to ask someone to switch with you. Near your luggage can be handy but is not critical as luggage theft is very infrequent. You need to reserve a first class ticket.

That train reverses direction in Verona. So no matter which seat you book, you will be facing backwards half the time.

Of course, buying a ticket for a specific train on the day of arrival on an intercontinental flight involves risk. Your plane may be delayed or even cancelled, clearing Schengen immigration could be slow.

To be honest, I am not seeing a train #9721 direct to Bolzano. I do see a train #9751 direct at 17:45, and it is the only direct train of the day. Your title also states, "from Bolzano to Milano Centrale", but the text indicates you are traveling the other direction.

The train I want is 9721 originating in Bolzano going to Milano Centrale without changing trains. It is an a morning train according to the Trenitalia app. According to what I read, Verona Porta Nuova is a through station on that route.

As for the train to Bolzano on the day I arrive at MXP, indeed there is a risk so I want to allow cushion as I don’t know what to expect at MXP as that is an airport to which I’ve never been. I will have Wheelchair Service to the train to Milano Centrale from MXP but I don’t know how good that is. I will have carry-on bags only. I also don’t know about delays out of JFK which can always happen. I will be leaving JFK on a Saturday afternoon arriving early Sunday morning at MXP so my train to Bolzano will be on a Sunday. The app isn’t selling tickets now to Bolzano. Too early.

If you have mobility issues. you can ask for assistance from he railways here:

https://www.trenitalia.com/en/information/passengers-with-disabilities-or-reduced-mobility.html

It is true that Verona is a through station, however a direct train coming from Milan and going to Bolzano has to reverse in Verona, as both lines involved enter from the west.

Just ask somebody to switch seats before/after Verona. No need to worry about it

9721 is the morning train from Bolzano to Milan, 9751 is the evening train Milan-Bolzano. The tickets are aleady on sale for 2nd week October. I don't see a big demand for business class on these trains so swapping seat at Verona ought to be possible. If their website is accurate you need coach number 3

https://www.trenitalia.com/en/services/business.html

Thank you everybody especially for the reassurance that if need be, it shouldn’t be too difficult to ask someone to swap seats with me even in business class due to my motion sickness. The one thing I do lack is conversational Italian, so I will have to use an app to ask very politely, of course! I assumed that the train might be very crowded as it will be only one of two direct trains to Milano Centrale and this will be a Friday morning train which could be even busier.

me.crewe, is there a specific email address to request assistance from sala blu when going to Bolzano from Milano Centrale, taking the train from Bolzano to Milano Centrale, and then my arrival at Milano Centrale asking for their assistance to get me to a taxi? I didn’t see an email link so maybe I missed it. Thank you.

sala blu is a service provided by the infrastracture company RFI who operate the stations. The email address of their regional and national offices are here https://www.rfi.it/en/for-persons-with-disability/information-about-the-assistance-of-the-sala-blu-in-one-click.html Bolzano comes under the Verona office.

Thank you!