Please sign in to post.

TrenItalia - Can't purchase tickets online?

I'm planning a trip to Italy in July and I was looking at trains from Florence to Rome, Rome to Naples, and Naples back to Rome several days ago at trenitalia.it. I was able to type in dates and times (for instance Florence to Rome on July 10 at 6:30), find trains and click on a "Buy" button to purchase tickets. The past two days I have had no luck. The same trains appear, but I cannot buy online (instead of a "Buy" icon/button, the icon says "No"). If I click on the "Purchase Guide">"National tickets", it says that when the icon says "No", you must purchase these tickets through a travel agency. Why was I allowed to purchase tickets online a few days ago? Why are there ZERO tickets available to purchase online now (no matter what dates I type in, there are no tickets with the "Buy" icon).

Can anyone shed some light on this?

Thanks,
Justin

Posted by
19274 posts

It appears that the Trenitalia site only allows online purchases two month in advance. For June 19 I get a shopping cart symbol, but for June 20 I get the "no" symbol.

Posted by
2 posts

Thanks. I see now, I must have been typing the date in wrong. I must have only tested dates farther out when I was trying to figure out what was going on earlier today. It didn't cross my mind that it might have to be closer to my travel dates in order to purchase.