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Traveling with Medical Equipment Report

We just got back from two RS tours back-to-back. It was my first time traveling with an insulin pump and all the extra supplies I needed to take with me for a month-long stay. I had to pack two sets of each weekly set change, plus insulin, insulin pens in case the pump failed for some reason, and the bits to aid installation such as alcohol wipes, sticky adhesive wipes, adhesive removal pads, pen needles and needles for my glucose monitor. It was a lot. I got a letter from my doctor saying all my requirements and what was approved. Here is my experience with security points along the way. The airlines and TSA allow you to have an extra carry-on bag for medical equipment, btw. I had a medium sized backpack and no one questioned my two personal carry-ons. Just a note: all my pump equipment CANNOT go through X-RAY. So hand inspection must be requested.
USA /TSA - local airport: good. They looked at the material, then after the multi-wave monitor (hands up or hands down) I still had to have a hand pat-down and they swabbed the insulin monitor for explosive residue.
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*USA/SEA - Easy one after I asked for hand inspection of equipment outside of X-ray. Again, a body pat-down.
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*FRANCE / NICE: Most difficult security line. I had to get someone who spoke English. He was not familiar with an insulin pump or the manufacturer of my equipment. He demanded a doctor's letter which I had in a separate backpack pocket. He advised I keep it in the same clear bag as the medical equipment. But then he never opened the letter to look at it! He took pictures of my equipment, looked it up on Google, then left to chat with a supervisor. I waited 5 minutes, then they came back and then a woman did a very personal patdown and had me remove my shoes and hand scan my feet (why?). After being a bit reprimanded for not having the letter with the equipment (again) he let me go through.
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*NORWAY / BERGEN - Very easy run through. They took the whole backpack with medical equipment. They looked at it and kind of rummaged through the contents (careful guys, it's supposed to be in sealed individual clear boxes!). Swabbed my hands and let me go through. Easy peasy.
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*NETHERLANDS / AMSTERDAM: This took the longest. They looked at EVERYTHING. They knew the manufacturer and what an insulin pump was, but then asked if I could take it off before going through the multi-wave scanner. NO, I replied. So they made me hold it in my hand with my arms apart as their machine worked with hands down. Then I got a personal pat-down by a female agent, who exposed my infusion site on my stomach (fortunately, it was up high, not in a low position!!!). Then she had me handle the pump, which was in a belt around my waist, and then swabbed my hands for explosive residue. They also removed my liquids bag, and opened my suitcase to view my dirty clothing bag (ewwww), and dug down to the bottom to find my one covid test (I'll leave that at home next trip?), and a makeup case. This inspection took the longest of any of the security posts we encountered.
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***USA / SEATTLE - SEATAC still needs to get it right. Global Entry was a breeze, we didn't even have to take out our passport. Then the baggage inspection was next with only two lines working, one of which jammed while we were in it, so then only one line worked for ALL the people coming from international through passport control. They took my medical equipment away, made me remove shoes, everything else I could, he took my shoes out of the bin, and kept my passport, phone, liquids, iPad, and jacket in another box, the carryon bag went outside a box by itself. My carry-on and liquids bags were diverted for agent inspection. I was then put in a line to go through the multi-wave scanner (hands-up, feet apart) and was again asked to hold up my insulin pump. Then I had a pat-down as before. It took extra long to get all my stuff back. They need more TSA and a working equipment. SEA needs help.

Posted by
7993 posts

Thanks for the very thorough report, jdill7.

You know, it's really a shame that so many criminals try and use medical problems to smuggle illegal stuff onboard, thus making it so much harder for people with legitimate medical issues.

Posted by
1632 posts

Thank you, jdill7.

Let me add to your report:

  1. YYZ Toronto:
    I flew Air Canada and transferred at YYZ. There was NO TSA Pre Check!!!!!!!!! It was so inconvenient.

  2. CPH Copenhagen (Express Lane):
    This took a while but was not too bad. However, this was for the express lane and I don't know if the regular lane was more difficult.

  3. SEA Seattle:
    I hate this airport. TSA Pre Check was terrible--they made my SO remove everything. TSA Pre Check lines were longer than River Nile.

Posted by
6471 posts

I also dislike the Seattle airport. Crazy long TSA lines and the crabbiest TSA staff. However, the last couple times I've made an appointment for a specific TSA time. Fantastic! That line was much shorter than the precheck line.

Posted by
14737 posts

jdill7, thank you so much for your report. Good grief on the inspection of the insulin pump at Paris, Amsterdam and SEATTLE. This must have been very annoying and as a group we'd do well to recommend a long transit time for anyone changing planes in Paris or Amsterdam. (or Seattle).

Posted by
322 posts

Hi,

I have worn an insulin pump with CGM for 35 years and have traveled extensively with it. I would clarify with your manufacturer about pump supplies (tubing, cannula, spare syringes in case the pump fails, and insulin) going through xray. Mine are all sent through without issue and I have not been warned by Medtronic to avoid this. Even the CGM sensors accuracy have never been impacted by xray for me. What can't go through are the physical pump and CGM itself which are attached to my body. I simply stand outside the arms up scanner and show them the pump, replace in my pocket and get scanned, then receive a pat down and a check for residue as you suggested. I have always traveled with my doctor's letter but it has never been required. I have never had anyone look through my supplies in my carry on. (But I do always lament the inability to "travel light" as a Type 1 diabetic). Sorry you had difficulty in Seattle and AMS. I was just in AMS last week and had no issues--no one looked at my supplies or did any unusual check of me personally.

What I finally gave up was bringing my Trutol liquid glucose (which they use for glucose tolerance tests in pregnant women). 10 grams of glucose per ounce and it works so well for hypoglycemia. Despite it having a prescription label, I was sincerely harassed by the TSA staff at the Raleigh-Durham airport over this liquid. They called a bomb expert who scanned it with some laser device that was able to tell the chemical make up of it. He stated that because glucose is chemically similar to glycol (which is apparently used in bomb making) that it triggered their alarms. I thanked him for doing his job thoroughly as I certainly don't want bombs getting through. I had flown with Trutol glucose for years all around the US and Europe and Australia with never an issue prior. Now I just carry packets of sugar like you get at Starbucks as the glucose tabs are upsetting to my stomach. But this is the reason I always arrive early because on that day, TSA delayed me for 55 minutes.

Ahh...the travails, but we keep on travelin'. That is the best revenge.