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Transportation report on recent trip to Budapest, Vienna, Salzburg and Munich

I am writing a trip report after we just returned last Friday. I will post the whole thing under trip reports when it is finished. I relied so much on all of these forum topics that I thought I would also post our experiences with each category. Since my post is long, I will have to do multiple posts. So here goes:
Transportation:
Flights: We booked our flights through United, partnered with Air Canada and Air Canada Rouge. I had read a lot of negative reviews about Air Canada Rouge in terms of how uncomfortable and tight the seating was in particular. We contacted someone at Air Canada after booking the flights and she upgraded our seats by one level for $100 apiece. We felt that we had enough room and distance between the back of seat in front of ours. We are both small people. There were not any boxes for the technology on the floor that got in the way of leg room or carry on space as I had read. None of the flights were full throughout the entire trip which helped overall. All of the flight attendants were great on all flights. The only flight that was late was the Air Canada Rouge flight from Toronto to Budapest. They changed gates twice, it was chaos and we left an hour late although they never updated the departure time. In addition, we did not like the concept of the Toronto airport. The gate area had one walking area with a bunch of shopping on one side and the gate areas had tables and chairs with free use iPads at each seat and several bars/food purchase areas throughout in between all the seating which was about 80% at these “high tech” tables, very few chairs to just sit in. The walking area was so congested with people trying to get somewhere and people at the gates waiting for flights spilling out into the walking area because of all of the iPad tables and bar/food areas on that same side. There was only one sit down restaurant with service in the entire gate area where our flight departed. Just chaos everywhere in general there. I would not fly out of Toronto again. Our flight back was from Munich to Houston on United and it probably had more empty seats than full. We had Economy seats and felt just as comfortable as on the Air Canada Rouge plane going over. There was plenty of space under the seats, and they had the individual screen for free movies, etc. I watched two movies, first time I have ever done that on a plane and I enjoyed it. The service was very good. We used the Mobile Pass app for returning to US at Houston and it worked out well. They were not busy and they didn’t actually have the self scanner working for Mobile Pass but they sent us to a special window and the agent working there said it would be available in the future and showed us how that would work.

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