Hello all - I did a search and was surprised I didn't find much. From what I have read it would seem you can actually make reservations (we have Eurail passes) with BETS and they don't only provide advice. I know with Euraide they charge $50 to make reservations for you. I have to make some required train reservations for my Spring trip and would prefer to use one company to be easier. I had thought of just using RailEurope but coincidently the routes I need aren't showing up.
I had contacted Euraide to book a City Night Line train 6 months in advance and they insisted I could not. I finally grew some patience and was able to make it again myself directly with Deutsche Bahn via phone(I booked it last year too). This concerned me...
I have been in contact with BETS on help with the cost of a different night train and they have been wonderful for advice so far.
Can anyone provide comments on which company is better to use to make train reservatinos and associated fees? Thanks!