I bought my tickets online, have the email printouts and many have the PNR code that I'm told I should show on the train. Other legs of my journey do not have a PNR, instead a "Ticket Code." Do I still just hop on the train and show that number? Or do I need to get an actual ticket by presenting the number at a ticket counter? If so, can I instead use a ticket machine? I don't want to risk showing the # on board and being told I'm illegal, must pay that hefty fine. I'm heading out next week, so appreciate any prompt advice.
Doug
Posted by
Elk Grove, CA, USA
6898 posts
Doug, are you within 7 days of travel for the ticket you purchased? If yes, is this a ticket for a Regionale train? If yes, you will not see a PNR number because the Regionale ticket you receive online will not have one. Instead, you will most likely see a 8-digit ticket code. If you are not sure if you are or are not on a Regionale train, look under Journey Details on the ticket. If a Regionale train, you will see Regionale XXXXX under TRAIN. If still not sure, let us know your departure and destination and we can tell you. If you will be on a fast train, we have a problem that needs a different resolve. You must have a PNR number for these trains.
Posted by
Tresana, Highlands Ranch, CO, USA
23573 posts
I think I have always had a PNR number so am not familiar with just a Ticket code. But, does each ticket specify a date, time, a train number, car number, and seat number? If it does, you should be good to go. If it doesn't then it is possible that you have a Regional train tickets. Buying a Regional ticket on line is never recommended because they come with some restrictions. If you think it is a Regional ticket then I would stop at a ticket office and ask some questions unless you get better answer later. Good luck
Posted by
Tresana, Highlands Ranch, CO, USA
23573 posts
Larry, I agree. I assume one of his other legs is a Regional train since he says "other legs." My concern is I don't know how to validate a Regional ticket purchased over the internet since it is too big for the validation machines. I would never buy a Regional ticket on the web.
Posted by
OP
Golden, Colo
2 posts
Yes, they are regionals. I booked them more than 7 days out, but they were legs tied to a Freccia/PNR leg, so I assume maybe the 7-day rule doesn't apply if tied to a non-7-day-rule leg. And the regionals all have the 8-digit ticket code as well as QR box code. If no one has experience with my circumstance, I hope to find a live rep at Fiumicino and get every non-PNR receipt ticketed and punch the box each time. My credit card shows all legs were paid for.
Posted by
Elk Grove, CA, USA
6898 posts
Frank and Doug, you can indeed buy a Regionale ticket coupled with a Fast train way beyond 7 days. Doug, you did not explain above that this ticket was associated with a fast train ticket on your journey from point A to point B. You will receive one piece of paper for each train that you will be on. The fast train ticket will have a PNR code. The Regionale train ticket will not. The Regonale ticket will have an 8-digit ticket code. Also, unlike buying a Regionale ticket in Italy, the Regionale train ticket you buy online with your fast train is pre-validated and does show a specific train and departure time. But, if you read the Regionale ticket carefully, is says that you have up to 4 hours to use the ticket.