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Ticket Purchasing

I'm buying tickets from trenitalia. How do self service ticket options work? How long would it take to ship the tickets to my home?
Same question for the Swiss train site.

Posted by
23626 posts

They do not ship. Either print them out on your computer or pick up at a ticket office.

Posted by
17439 posts

For SBB, you do not want them shipped; it is very expensive. Just get the confirmation code and pick up the tickets when you arrive in Switzerland. Note that this option does not work well for people who want to use a pre-purchased ticket for travel INTO Switzerland as the ticket must be picked up in Switzerland.

Posted by
2297 posts

We took our trenitalia confirmation to the ticket window and picked up our tickets. I would have tried their kiosk, but we don't have a chip&pin credit card and our time was tight. I did see another American use the kiosk and he didn't seem to have any problem.