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Thrifty Car Rental in Bath, England

Has anyone rented directly from Thrifty Car Rental in Bath,England? They are located at the Bath Spa train station. It would be very convenient to pick up a rental there. The other car rental agencies are outside of bath - a taxi ride away. I've always gone through AutoEurope but they don't contract with Thrifty so thought I'd go direct, but, I'm a little skeptical as I've never done it before. Thanks for any info.

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