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Thalys online booking problems

I am trying to buy thalys train tix on the thalys website but it denied my credit card..has anyone had this problem before? can I buy the tix over the phone?? Thanks for your help!!

Posted by
8700 posts

Call customer service for your credit card. It's possible that a computer has blocked your card because an overseas transaction is "unusual activity" and therefore might be fraudulent.

Posted by
9109 posts

I had that problem back in March. My Visa credit card was rejected, but when I used my MC debit card it worked. So if you have more than one piece of plastic, try them all.