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Summary of Current Airline Refund conditions by Airline (Wall Street Journal)

Full Refund Available
Aer Lingus
Aeromexico
Alaska
Alitalia
American
British Airways
Cathay Pacific
China Airlines
Copa
Delta
El Al
Emirates
Etihad
Finnair
Hawaiian
Japan Airlines
JetBlue
Korean
Lufthansa
Norwegian
Singapore
Southwest

You have to call:
Iberia
Qatar sends voucher unless you call
Volaris

Strings Attached:
SAS
Turkish
United
WestJet

Vouchers Only:
Air Canada
Icelandair
LATAM
Qantas

Expect Delays:
Air France/KLM
LOT Polish

Posted by
6740 posts

Carol, The WSJ can move Emirates to "expect delay" and "strings attached"--personal experience. :--{
I'm still waiting on my refundable business class tickets--delay 90 days they stated, and strings attached about 13% deducted.

But a good clear summary by WSJ.

Posted by
3131 posts

The OP must have missed Lufthansa as the airline was certainly included in today’s WSJ article.

Lufthansa is on the list of airlines making full refunds available.

Posted by
2864 posts

RE: Turkish Airlines:

A couple of weeks ago we got notification via text message that our flight had been canceled on Turkish Air. We were scheduled to fly to Bucharest, Romania mid-May and home from Sofia, Bulgaria mid-June. We called immediately to request a refund and the full amount has been credited to our cc account - it took about 2 weeks but we were told it might take as long a 6 weeks. As far as we can tell, there were no strings attached - initially, it appeared that we would get a voucher to be used by February 2021 but once our flight was canceled we learned that we were eligible for a refund.

The call to request was frustrating as the phone connection was bad and communication difficult - but it worked! We're grateful!

Posted by
596 posts

RE: Lufthansa

I'm still waiting for a refund for my Lufthansa flights that were cancelled on March 10, 2020. I called Lufthansa (again!) last week and the agent said that my refund is in the queue for a refund, but not yet processed. When I asked her what date I could expect the refund, the agent said she didn't know.

Has anyone received their Lufthansa refund yet?

Posted by
2788 posts

Has anyone received their Lufthansa refund yet?

Not me, but it's only been a month.

Posted by
2788 posts

The OP must have missed Lufthansa

There must have been a glitch in copying and pasting the post. The "Full Refund" list is in alphabetical order but stops with "E"

Posted by
2933 posts

Whoops, operator error! I've edited to put in the airlines that were left out. Sorry.

Posted by
25 posts

We have tickets on IcelandAir for June, so I we will get vouchers good until 2023, for travel through May 2024. I guess that means we are definitely going back to Europe!!!!