I noticed that TAP airlines were not listed and not surprised. I was to go on the tour of Portugal in April, but then the virus hit. I was to fly from Boston to Lisbon and return through Porto in business class. When the virus hit in early 2020, in March the flight from Boston was cancelled. I haven't looked, but it appeared that all flights from Boston were cancelled and now they fly out of Newark. I had to work through my travel agent who was put through enormous amount of issues trying to get a refund for the tickets. They stopped responding to emails, changed the phone number for travel agents, etc. Finally in April, they said I would receive a full refund but not sure when. I am still waiting and it is now almost 90 days since my refund was promised.
They kept trying to get me to get a voucher. I am sure the Portuguese people are wonderful, but if the is the way that their airline treats those who thought they wanted to visit, why would I want to go there? And the last conversation my agent had with anyone at TAP, they indicated that the people who do the refunds were no their responsibility and they didn't know when it would come. Great.
So Portugal has my money and right now I could really use it as I have recently retired. I understand that there is nothing I can do, the travel agent is the one who needs to do it, but I figure I am not the only person she is having to deal with right now.
This has really dampened any desire to travel again, which has been a passion of mine, and the one thing I would say is that there are other ways to get to Portugal and I wouldn't recommend this airline.