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Spain train reservations- help with renfe site please

I have been unable to register on renfe's site to purchase rail tickets. There is a place in the application that requests an id #. I have tried entering my passport #, social security #, various credit card #s and even my birthdate without success. Does anyone know the secret? We're going Aug 1 and I want to make sure I can get the early AVE train back to Madrid from Sevilla on the 12th so we can make our flight- otherwise I'd just buy the tickets in Spain. Thank you so much.

Posted by
4555 posts

Unfortunately, RENFE's site doesn't take foreign applicants....the address and National Identity nmber have to be Spanish. You can call their customer service number, but they will only hold tickets for three days in advance. If you need that particular train back from Sevilla, then your only option appears to be RailEurope.

Posted by
1568 posts

Word of caution and advice for the future.

Never give out your PP#, SSN, CC# or your birthdate except on VERY secure sights. Even without your Mother's maiden name anyone could have stolen your identity, racked up charges on your CCs, etc.

Posted by
3 posts

Thanks, Norm but I have seen posts of other people on various websites (from Canada and the US) who have used renfe. There is even an English language translation, although I speak a little Spanish and I think the Spanish is easier to understand). There has to be a way to do it!

Posted by
4555 posts

Good to see they've changed the setup in the past year or so. I just registered using my passport number, but I did notice one little issue. If you get the registration box that says "N.I.F." it will tell you that "The N.I.F. is not correct." I found that in the Tiknet site, clicking under "ticket bookings" and then "new client." However, if you click on "ticket sales" instead, then onto "new client," you will notice that the same box is labelled "ID Card." For those with postal code problems (like us Canadians), just type in any five digits, and it'll take the registration. By the way, the registration page is a secure site.