Please sign in to post.

Selecting seats on Swiss Air when booking through United.com

Is it possible to do this just after I book the flight with United by going to SwissAir.com or calling a Swiss Air representative? Or am I really not going to be able to select seats on Swiss Air until 24 hours before checkin?

In the past on flights I've booked through United.com that has included legs on Lufthansa, I have managed to get my seat assignments by calling Lufthansa with my flight information from United, but was wondering if others have experience doing this with Swiss Air.

Thanks!

Posted by
4695 posts

I was not able to do so in 2019, and I called United and Swiss air. I didn't realize it but my seat [BC] had been printed on my ticket when I first purchased. I was told I could change 24 hrs out- did not work, or try to app, did not work. The seat ended up being fine. Wondering if there is a trick????

Posted by
11179 posts

Are you using UAL miles, or money to buy the ticket?

If the latter, why not just book directly with SwissAir?

Posted by
4695 posts

Joe, money.
Because I had flown into Zurich [Swiss Air] and out of Frankfurt [Lufthansa], which each had direct flights to the west coast, using United to purchase the open jaw ticket.

Posted by
2669 posts

Pat and Lori, couldn’t you have booked both those segments via the Swiss Air website on one ticket as Swiss is part of the Lufthansa group? No need to book with United unless using points or miles.

Posted by
64 posts

To answer your questions, Joe and Carrie, the Swiss leg is just one of four in an open-jaw comprising SFO-VCE and MXP-SFO that the United.com website pieced together (other legs include United, Air Dolmiti, and Lufthansa). Further, the price presented on United.com is hundreds less than if booked directly through Swiss Air.

Posted by
4695 posts

Lori, thx, I KNEW there was a reason, I just couldn't reason back to my 2019 brain!

Posted by
83 posts

You should have two booking codes on your reservation, one for United and another for Swiss, these are in addition to your electronic ticket number.

At the Swiss website, it is Swiss.com, not Swissair.com, go to My Bookings, enter your first name, last name, and booking code, and you should be able to select a seat. You might need to put your middle initial at the end of your first name, when entering your details. I just did this, with a United ticket, that has flights on Swiss.

Swiss and Air Dolomiti are both subsidiaries of Lufthansa.

Posted by
64 posts

Thank you, Traveler99! This is very helpful. I'm so glad to hear that you just had success doing this yourself!