Hi all,
I just booked nonstop flights from LAX-Madrid on Iberia Airlines via American Airlines' website. I upgraded my tickets to include "free seat selection" according to American's website, however when booking my flights I got the notice that seats would be assigned by Iberia.
I contacted American via their chat function to see if they could help me with seat selection and was told that the seats are under airport control at this time. I was told the gate agent would give us our seats.
This does not sound like "free seat selection" to me. Does anyone have any experience with Iberia or advice?
Thanks in advance.