SAS Economy

Used them once 10 years ago to go to Venice. No complaints.

Great! Thanks

It's perfectly fine and nothing to worry about. That being said, a flight in economy is nothing special and something you endure rather than enjoy.

I don't know where you're going but a great advantage with SAS is that their hubs are all rather small airports and nothing like the huge mega hubs around the world. So the transfer is usually very easy and smooth. But the airports are still large enough to have what you need in terms of restaurants and shops.

My June flight ORD to CPH had a change of aircraft. We were moved from Premium Economy to Economy. (With fare adjustment). 9 hour flight. It was tolerable. I put on the eye shade immediately for a flight that left Chicago at 10 PM and get some sleep, skipped dinner and drink service. My companion said meal, a sandwich, was fine. Non-drinker, companion didn’t mention what was offered. There was more legroom than the United domestic economies I often fly, but no where close to a typical PE.

Upgrade to Business on return was great. Flatbed.

I wonder if Rick has experienced SAS since their bankruptcy filing in July 2022. You can find my recent experience with a 2 day flight cancellation on other posts and other such reports if you google. The fleet is small and there have been problems running the published schedules last summer and this. I was not an SAS fan even before Covid due to flight attendants on my route being unpleasant.

I also dislike CPH. I don’t want to shop in their stores and there’s little seating. Gates not posted until time to report (like LHR) although the SAS app had accurate info early on. The SAS lounge food service is limited and repetitive. Seating is fine, but not extensive. I’ve been all but crowded out. Not that ORD is a treat for waiting, but the new areas of terminal 5 are an improvement on the past. Haven’t been JFK for years.

Hi Daniel, That's a deal, wow. Just be aware that SAS charges a change fee and an even higher cancellation fee on most levels of service. I recently paid $375 to change a date of travel, unlike (most) US carriers, so read the fine print. Weirdly, have a look at whether they will give you free water! On local flights inside Europe, they usually serve no free water automatically, though you can ask for some in a cup, or pay for an expensive bottle of water, but coffee is free. So be sure you fill up your water bottles at a drinking fountain in CPH.

I fly RT SFO via CPH to Stockholm at least 3x year, usually on SAS. I agree with you, CPH beats out JFK in so many ways. And when I fly internationally, I want to get to my first destination outside the USA & if flights are delayed or cancelled, there are more flight options to get you where you're going.

Looks like bankruptcy protection (in the US only) is almost over, SAS expects to make a profit in 2024, and has exceeded it’s own projections in 2023 YTD. https://simpleflying.com/sas-expects-leave-bankruptcy-protection-losses-shrink/

I just flew from SFO last week arriving into ARN via CPH & there was no evidence of any decline in service since I flew to SFO in May 2023. The new fleet & seats are nicer than a few years ago, flight arrived early into CPH, immigration was about a 15 minute wait, & the 1-hour transfer time was more than enough to easily make the connecting on-time flight, after a quick stop in the lounge. (I only risk a 1-hour connection because there are more direct flights later in the day.) When you get off your flight in CPH, do hustle to immigration, you can check your connecting gate after. Hope it all goes well!

I just flew two routes within Europe in July 2023. Bergen - CPH and CPH - Hamburg. Coffee, tea, water service on both flights. Actually, a little hard to drink a full cup of hot liquid on such short flights, but I didn't notice lack of free water. YMMV - good to be prepared.

One of the CPH - Stockholm flights was canceled during the 3 day period I was monitoring the airlines after my abrupt cancellation. I hope the cancelations I noted are an aberration. No weather problems during the time I was monitoring. My plane's schedule was out multi-day for technical reasons.

The ORD - CPH route experience may not be typical of other CPH to USA routes. Perhaps other routes have priority over servicing Chicago (despite sold out flights). That price does seem incredible!!!! Are bags, checked or carry-on, add-on fees? What about seat assignments?

I met a couple on a cruise in 2019. They had flow SAS and had a very bad experience. SAS had forgotten to load their luggage to Copenhagen from the USA. They never got their luggage the whole cruise which also included the carry on baggage. For some reason, they decided to check the carry on's for the first time ever.

I assume they never did the latter again. Checking the carry on's had been the husband's idea. He spent a lot of time making up to his fuming wife.

Thanks everyone for your replies!

SAS had forgotten to load their luggage to Copenhagen from the USA.

That can hardly be blamed on SAS. A bag not being loaded sounds more like the airport or ground handling company messing up.

I have had an airlines, not SAS, fail to tag my bag before they sent it down the conveyor. I failed to notice. That bag never left ORD. It was held for me and I picked it up on my return - luckily a short domestic visit not worth sending the bag on a solo journey after me.

The few times since that I have had to check a bag, I make sure I observe the tag being put on.

I always look at the agent to make sure they tag my bag. Take a photo of the tag perhaps.

BEWARE OF SAS if you decide to pay extra for seat assignments. My wife and I flew from Amsterdam to Copenhagen on SAS earlier this month. We each paid $20 to reserve seats in row 6, but when we arrived at the airport they moved us to row 24 (next to the rear bathroom) without any explanation. I called the airline for a $40 refund a week later when we returned home.

SAS informed me that they only way they issued refunds was via direct wire transfer to our bank account and they needed our bank's SWIFT code (something large banks use for these kinds of transfers apparently). Our local bank told me that they did not have a SWIFT code. I called SAS back, and the rep said there was nothing further that they could do! Apparently they are happy to charge VISA cards, but unable to credit you back. Unbelievable, I know!

I am now initiating a dispute with my credit card bank and expect to eventually prevail. BUT I will NEVER fly this UNETHICAL airline again.

What kind of bank do you use that doesn't have a Swift code? It's also called BIC, maybe your bank uses that term?

And you can hardly blame SAS for your bank's inability to provide the information.

I believe all US banks have SWIFT codes & it looks like it's needed to send money internationally.

A SWIFT code is a set of 8 or 11 digits that represents a bank branch. You'll need to use one when sending money internationally.
Here's a place to check for your SWIFT code. https://wise.com/us/swift-codes/

Revolut is a good option

Apparently not all US banks have SWIFT codes.

Do All Banks Have a SWIFT Code?

Many U.S. credit unions and small banks do not connect to the SWIFT network and do not have a SWIFT code. Instead, some of these institutions send and receive international transactions, or wire transfers, using other U.S. banks that serve as intermediaries to wire the money or other wire transfer services.

Source: https://www.gobankingrates.com/banking/checking-account/what-is-swift-code/

Pretty sure my credit union doesn’t have a SWIFT code. My credit union wasn’t even listed in the SWIFT network’s website.