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Ryanair Warning!!!!!

We just got back from Europe and took a Ryanair flight from Beauvais to Barcelona. Rick Steve's book warns about the baggage fees, but not about this outrageous fee! We checked in on-line, however didn't have access to a printer. When we got to the airport they charged us 40 Euros EACH to print our boarding passes at the airport. I will never, ever fly Ryanair again - what a rip off!

Posted by
9363 posts

That charge is listed on their website, along with all of their other fees. That's the thing about the budget airlines. In order to get the benefits of inexpensive flights you have to play by their rules. It's up to you to know what they are.

Posted by
32241 posts

Heather, I also agree! I noticed the charge for boarding passes on the list with their many other charges. How do they expect visitors from overseas to print them? I won't even consider RyanAir unless there is absolutely no other choice. Although EasyJet and some of the other budget carriers also have extra charges (ie: €16 for using a North American credit card to book flights), I much prefer travelling with them.

Posted by
9363 posts

I have printed boarding passes at public libraries, hotels, internet cafes, B&Bs.... if you need to do it you find a way.

Posted by
32241 posts

While there may be ways to print out a Boarding Pass, €40 seems like a ridiculously expensive charge for such a simple thing, something which only takes a few seconds for the agent to do.

Posted by
2829 posts

One might not like the Ryanair fees, but they are reasonably disclosed. The question is not whether a €40 for "non-printed boarding pass" is "fair", but whether it was communicated in advance, before your purchase. Their whole business model centers around offering bare-bones service for very low fares, than earning their profits through all possible and imaginable ancillary fees. This (and not the generosity of Mr. O'Leary or their board of directors) is how they come across very cheap advertised fares.

Posted by
3580 posts

I just bought an easyJet ticket via internet. The printout states clearly "this is not a boarding pass." With the warnings about Ryanair, I will definitely find a place to print out my boarding pass in advance.

Posted by
6735 posts

I have often used Ryanair in the past and will gladly do so again. As Andre points out, Ryanair discloses its fees up front. Reading and planning around this information isn't that difficult. You can check in and print your boarding pass 15 days in advance, which means most travelers can do so before they leave home. If your flight is scheduled more than 15 days after you leave home, you might need to print it at one of your hotels, or find an internet cafe. Their baggage fees are also clearly communicated. If you can't work with their fees and policies or the locations of their airports, or if you just generally don't like to pay attention to fees and policies, then by all means don't patronize them. You have other choices. But hating an airline that is honest and clear with you about the details of flying with them is a waste of emotion. IMO, there's something sort of satisfying about responses like Heather's. I enjoy very much the low fares that are funded by passengers that don't inform themselves in the same way I enjoy credit card rewards that are funded by other customers who are inattentive to their balances and to the "outrageous" interest rates CC companies charge.

Posted by
9363 posts

Outrageous or not, the fees were disclosed ahead of time. You say you "didn't have access to a printer", which would seem to indicate that you knew about the requirement to print them, but for some reason chose to ignore it. I'm with Russ - I will happily continue to use Ryanair's cheap flights, subsidized by people who don't do their homework before they buy.

Posted by
32241 posts

@Swan, "I just bought an easyJet ticket via internet." I've used EasyJet on a number of occasions (including last September), and I don't believe they have the same policy regarding boarding passes. I normally receive the boarding pass when I check-in. I don't recall ever having to pay a fee for the pass. Cheers!

Posted by
516 posts

Ryanair actually weighed my purse. Allowed one carryon and I had a carryon and a purse. Had to pay for overweight. Same purse and same carryon on all other airlines never an issue. I would only use them as a last resort of if the fare was really cheap.