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Ryanair refuses Water to Stranded Passengers

I'm surprised they didn't charge for the ice cubes:

Snow Grounds Ryanair flight as thirsty passengers forced to lick ice

Posted by
3580 posts

My last flight was domestic, to Seattle. I saw lots of people filling personal water bottles at the drinking fountains in the airport (SFO). I usually do that. Ryanair's recent behavior demonstrates why passengers might want to have their own water supply.

Posted by
32213 posts

It's not surprising that the airlines are losing money with the attitude demonstrated by RyanAir in this case.

Based on past experience, I've resolved NOT to use RyanAir ever again, unless there's no other option.

Posted by
12172 posts

If you give them water, they'll just want to use the toilet. Then they'll complain when the toilet overflows. :)

I always thought a great airline ad would be an Oliver Twist theme. A bunch of orphans eating gruel on a plane. One asks, "please sir, I want some more" and gets an extremely negative response from the flight attendent.

The only problem is, it would have to be an ad for an airline that treated passengers really well and there aren't too many of those (maybe Royal Thai).

Posted by
417 posts

I enjoy how the excuse for not opening the bar was because of the Inland Revenue. Couldn't they have given away refreshments then?

Posted by
12172 posts

Ryan Air isn't much for giving away anything. Apparently if they sold beverages on the ground they would have to pay tax on it.

Maybe there is a future for a local entrepreneur to open up a vending service to delayed planes. Drive out to the plane in his truck, sell drinks and snacks and be responsible for the local taxes. If Ryan Air got a percentage, I think they'd go for it (although it might negatively effect later airborne sales).

Alternatively, they could set up one of the flight attendents as an independent contractor aboard the plane - I know that would be hard to accomplish under IRS rules because of the flight schedules.

Posted by
15082 posts

Once British commentator wondered if the CEO of Ryanair chewed out the flight attendants for giving away the ice rather than charging for it.