Roadside Assistance Hertz Rental car in France

You should really ask Hertz France, but it would come from them. Unless there's a sister organization in France that is allied with AAA, but you would need to contact them directly.

Also be aware that even though it's called Hertz, it isn't really connected to the US mothership company. If you have an issue and contact Hertz US, they will usually not be able to help. I ran into this renting a car from "Avis" in Dijon once.

Thanks, yes, you are right.

I think Hertz in Europe is owned by Hertz in the U.S. My Hertz Gold Club Card from the 1980's is good over there, and the computer systems over in Europe are in the same format at those in the U.S.

But many other big name rental companies in the U.S. are actually franchises in Europe. Good luck figuring out which is one. Many act very different than we're used to--and often very unethical.

But Enterprise in the U.S. owns Enterprise in Europe. They're the best of them all.

I usually go Hertz or through AutoEurope. I avoid Sixt after I saw what one of their rental agents did to a poor man in Ireland overcharging him for collision/comp insurance.

Hi there, it appears Hertz France has their rental agreement for viewing on their website. Don't take this as gospel to your specific situation but appears they distinguish Roadside Assistance as either your fault (which they don't cover but offer coverage for a fee, this includes running out of fuel/charge, gas, lock outs etc..). Its not clear from the wording whether they will dispatch service for this and bill you later or they wouldn't dispatch if you called. Either way, you would owe the actual cost. Then there is not you fault, such as breakdowns etc.. that appears to be covered in the base rental fee. Again, read the agreement so you are prepared for the conversation at the counter.

Also, standard stuff as a reminder, photograph( and have the attendant note) the exterior condition of your rental before you leave the lot including the front spoiler section under the front of the car as those can get smashed on curbing etc... I would not accept a hybrid or electric as that's just another set of concerns.

Lastly, check your own auto policy(if you have one) for coverage outside the US. Not likely for outside the US but double check. Especially if your Visa coverage for damage to the rental car indicates its secondary to any primary coverage.