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rental car liability/human injury insurance?

I can't believe I have reached 60 years old and not realized that rental car 'insurance' doesn't cover human injury....but it appears that is the case. I rarely rent cars, and in North America just waive their policies. The other week I was in a Caribbean Island with left side drive and rented for a day. As I have not driven on the alternate side before and none of my credit card or car insurance covers outside North America, I took their CDW. Reading the description of the super coverage, I realize, it did nothing to cover injury, and I will say it made me super cautious and glad I was on the slow side of the island.
Reading the policies for Europe rental car, it is no different.
So, if it happens to be my fault (though I have never had a traffic accident with injury or another vehicle), and just a 'what if' scenerio - what are the options?
Thanks for any help clearing up my confusion.

Posted by
16893 posts

Injury to people and property outside the vehicle is covered by law by the rental company, the car owner, to a very high value in western and central Europe.

Injury to people inside the car would be covered by your home health insurance in some cases, but not by Medicare (as I understand it), or else by a separate travel insurance policy.

Posted by
7025 posts

Start by checking your own car insurance policy to see if it covers your liability when driving a rental car - some do, some don't. If it does, you have no worries. If not, and you're concerned, you can purchase additional optional liability insurance when renting a car, but it is expensive.

Posted by
2717 posts

Thank you for posting the question. Laura's answer is very helpful since I will be renting a car in Naples to drive to Calabria.

Posted by
2501 posts

It’s also know as third party insurance – as Laura says it covers the parties outside the vehicle when you’re at fault. It’s a legal requirement in Europe and will be covered in your rental agreement. You don’t really need to think about it as it’s compulsory and automatic.

What insurance you decide to take to cover your medical costs, or repair any damage to the hire car that you cause, that’s the insurance you might have with credit cards, or other insurer, or where the car rental company tries and sells you their insurance cover.

Posted by
1290 posts

At least in Spain, and I think Britain, and I suspect most European countries, third party insurance will be included in the price. That covers you for running over someone or driving into another car or someone's house. Within the EU it will currently be a minimum of €1.2 million per individual and €6 million per claim for multiple people, and €1.2 million for a property claim. It usually, I think also covers the car being stolen or catching fire. But separately you also need to consider insuring for damage to your own hire car, theft from the car or costs of injuring yourself, etc. which wouldn't be covered

Posted by
6788 posts

Be sure you read the fine print (and understand it) -- including the limits of coverage and exclusions -- for whatever policy you will be relying on, whether that's included by law, something provided by a credit card, or purchased as an extra along with the rental.

I know, not exactly the fun part of your vacation, but once I started making a habit of doing that, I've found all sorts of surprises in that fine print and list of exclusions. Examples included: no coverage if you take a ferry, no coverage if you cross a border, no coverage on unpaved roads, and cases where the mandated (government-required) liability insurance was limited to a wildly unrealistic low number (which meant in practice that if you hit a cow or something, you could get tossed in jail and held until the value of said cow was determined by a local court and you paid for it...tip: in Mexico, when renting a car, they do have a minimum level of liability insurance required by law, but the limits for liability are crazy low, so you will want to buy more coverage). Crazy stuff. Read the fine print.

Posted by
8125 posts

Your home auto insurance policy often covers you in Mexico or Canada, but not in Europe.
Most credit cards cover you for CDW in Europe. If you purchase the rental company's CDW, chances are your credit card coverage will be null and void.
Liability is provided by the rental company to protect themselves. When you buy the CDW, they just pocket the money and don't buy any insurance. Most rental companies are self insured, and CDW is just another big profit department for them.
There are a few countries where optional CDW is required--mostly Ireland and Italy. I have found Italy's CDW to be reasonably priced due to regulations, however I didn't find Ireland's CDW to be priced right.
You might want to read a copy of your credit card's list of terms and conditions--available online--about rental car coverage.
The rental car companies have got to be watched closely as they'll often put personal property coverage on the rental automatically. Your homeowner's policy at home often covers stolen suitcases, etc., and it's just a rip off.

Posted by
11160 posts

Your home auto insurance policy often covers you in Mexico or Canada, but not in Europe

Probably true for Canada, but unlikely for Mexico. Be sure to check BEFORE you go.

Posted by
6788 posts

There's lots of good advice above, and also a few bits that are often but not always true in all cases. The little details can matter a great deal, and there may be a lot of those little details. Miss one of them, then have some bad luck, and you can be in a heap of trouble. That's why, as unpopular as this advice is, you really need to read all the fine print AND understand it.

Car rentals, and car rental insurance especially, is a business that's fraught with potential peril for a consumer who is not diligent and obsessed with (admittedly tediously boring) details. It's a business that's ripe for disruption by some smart entrepreneur/developer (although it is not an easy problem to solve, it wouldn't be impossible, and there's a huge potential market - I've seen a couple attempts to do that, but none I've seen tackle this tricky aspect of it - in order to be the next successful Uber or AirBnB for car rentals, it would have to greatly simplify and nail the whole insurance end of the business). I'm hoping that someone comes along someday to fix all that.

Until then, I try to read and understand all the fine print, and know what I'm getting (and what I'm not). And I try hard not to hit cows (which was actually a great hazard on my last car rental a couple weeks ago - seriously!).

Posted by
3592 posts

I often marvel at how people will confidently state things that are just not true. I’m referring to the issue about your own car insurance covering you in Mexico. Years ago, when my daughter was a student at U.C. San Diego, we went to Mexico for a day. We had to buy insurance at the border, because ours did not cover us in Mexico. It’s such a common situation that a business exists just for that purpose.
The issue of rental car insurance is quite murky. I once thought I would take the super coverage until I noticed it excluded windows and tires. You must read the fine print, as others have advised. I usually rely on my cc coverage, AMEX, except in Italy, which is excluded. There, I rely on my Chase Visa card. I have had experience with claims on both and have no complaints on their handling. Again, you have to read the fine print, at least metaphorically. I always call, before a trip, to ensure that nothing has changed. There are many kinds of Visa cards and many kinds of exclusions, and I know for sure that AMEX excludes Ireland, Israel, and Jamaica. Some countries of Eastern Europe are also excluded by some cc’s.

Posted by
4511 posts

I often marvel at how people will confidently state things that are just not true. I’m referring to the issue about your own car insurance covering you in Mexico.

Yes, and Canada too! Note that there is a night and day distinction between one's own car and a rental, in Canada and Mexico, for US residents. Canada: own vehicle probably yes, rental NO! Mexico, own vehicle maybe X number of miles from US border, or maybe not, rental NO!

There are always unanswered questions on this forum about car insurance (and I know that they won't get answered this time, either!).

Liability in Europe: If it is "always included by law," why are foreigners offered a rate to up it? For example on a 2018 trip to Norway, when logged in as an EU resident, I was given a large liability in the rate for free (like 300,000 euros), but logged in as a non-EU resident I was only given 40,000 euro coverage and then asked to pay 10 euros/day to get what EU residents are given for free. So either it's a scam to pretend that liability coverage is lower than it actually is, or liability is not included automatically in Europe as is repeated in this forum again and again (at least at a level that covers a lot of damage, like to 2 other vehicles). In the Norway rental (and the same situation a few years ago in Mexico) I assumed it was a scam (it was Avis and Thrifty) and refused the extra charges but who knows.

Credit card insurance: This now varies hugely card to card. Chase visas (sapphire, United Airlines) now cover every country in the world. No Israel, Ireland, Italy, New Zealand, Australia, Jamaica exclusions-- none!

Injury to occupants of rental car: The Amex card premium policy covers this (the add on $15-25/rental policy). Or one can buy it from the rental agency outside CDW. I expect most people will use their own medical insurance for to cover this, that's what I do. Medicare is invalid overseas, but personal US health policies should have some coverage overseas (but it's all out of network).

Glass and tires: Often credit card insurance will cover these (yes the Chase visas, also yes I think for Amex premium) but pretty much never included in CDW, but normally can be added later.

Sum up: There are many separate rental car insurance add ons, and these can be bunched into bundles:

  1. CDW
  2. Additional Liability (still don't know if this is a scam or not, probably will never know)
  3. Car occupant injury
  4. Theft of personal property from vehicle
  5. Glass
  6. Tires, or some kind of roadside assistance plan
  7. Sometimes theft of vehicle is pulled out of CDW into another line item

I wonder how many people know that if keys cannot be presented after theft of vehicle, then the insurance coverage is void? Read the policy, it's in there. Also damage caused when driving drunk is not covered by either CDW or credit card insurance. Vandalism is normally covered by credit card insurance, but not covered by CDW.

Posted by
11160 posts

Vandalism is normally covered by credit card insurance, but not covered by CDW.

That is why one must pay attention to what the coverage is-

CDW= Collision Damage Waiver ( Impact with another vehicle or object)

LDW= Loss Damage Waiver ( Any damage, not specifically excluded)

Posted by
4511 posts

LDW= Loss Damage Waiver ( Any damage, not specifically excluded)

I've looked into this and never seen either a CDW or LDW that includes vandalism, actually reading the policies.

I think the lesson is that the whole process is wildly complicated, varies by nationality, country visited, credit card type, length of stay, type of car, and that there's not a shortcut. Choosing AutoEurope, or Hertz, or getting the super CDW every time won't save you from having to lay it all out and plod through it step by step. Except for the additional liability which is a divine mystery or something, no one can explain it.

Posted by
4573 posts

Thanks all. Good info.....though can leave it still 'clear as mud'. I have learned over time, that insurance is not consistent globally - particularly not travel insurance or health insurance - so I know to investigate my own. I also realize, that not using the correct term the other week left my question misunderstood and incorrectly answered. I reviewed the company website again, and note that 3rd party liability is an add on to one of several levels of CDW. I also went back to Europcar website and see that they do include 3rd party in their base insurance.
I do read my card(s) fine print and investigate with my auto club before I rent cars outside of North America, so will do that again before I head to Italy next year.
As to insurance rip off and differences between locals and tourists, I don't think it is surprising, or a rip off. Same happens for visitors to North America, and then look at the cruise industry or airlines with 2 tier pricing. It may not seem ethical, but there are generally economic reasons for it all. For airlines, it can be to cost to allow locals (with a considerably lower income) to actually afford to fly. Tourists may be considered bigger risks and we all know insurance thrives of forecasting and analyzing risk. As fr as cruises go - I still haven't figured out that pricing disparity....

Posted by
5581 posts

Maybe, this is what you were thinking of. My husband and I have umbrella coverage of at least a million USD, to cover any liability for injury to others by us or something we own. People with pools and trampolines tend to get this insurance, but it covers you if someone should sue if they fall on the sidewalk in front of your house or any number of things. It is my understanding that it would also cover any lawsuits from car accidents. Personal car insurance covers anyone involved in car accident. I believe it would also cover pedestrians should they be involved.

Posted by
4511 posts

It is my understanding that it would also cover any lawsuits from car accidents

Homeowner policies don’t normally extend to automobile issues. Maybe they could after your auto insurance is exhausted, but thinking for domestic crashes only.

Personal car insurance

I’m not aware of any domestic car insurance that covers any international rental. There’s a poster from Chicago who has repeatedly posted that hers does but I don’t believe her.

Basically saying that a private US health insurance policy should have some coverage overseas but whatever else you need is going to come from some combination of travel insurance bought for the trip (medical, collision, theft), from the credit card insurance (collision, glass, tires, medical), or something purchased from the rental company (probably everything possible). Homeowner insurance probably can’t be used for theft from car because the deductible is too high.

Posted by
5581 posts

Tom, my coverage covers liability AFTER any car insurance has been applied, just as it would apply after any home owner's insurance. Since I was using my own insurance situation as an example, I think it is hard to argue unless you want to come over and read my policy. In terms of the person in Illinois who believes that her insurance covers her in Europe, I would also have my doubts. But as long as it is pointed out to less experienced travelers that U.S. insurance does not typically cover one in Europe, I don't know that further discussion of it is necessary. Maybe her insurance is different? There are many policies and many situations.