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REFUND ON FERRY TICKETS?

I HAVE TRIED TO CONTACT THE FERRY SERVICE IN GREECE THAT OPERATES THE HIGH SPEED FERRY BETWEEN SANTORINI AND MYKONOS WITH NO SATISFACTION.
IF YOU PURCHASE FERRY TICKETS IN SANTORINI,PLEASE BEWARE THAT THERE ARE MORE THAN ONE HIGH SPEED BOAT AND THE LACK OF ORGANIZATION AT THE FERRY DOCK ADDS TO THE CONFUSION.
WE MISSED OUR FERRY DUE TO POOR INSTRUCTIONS FROM THE PORT AUTHORITIES AND HAD TO PURCHASE PASSAGE ON ANOTHER FERRY, AT A MUCH HIGHER COST.
THE UNUSED TICKETS ARE FROM A SEA LINE CALLED SEA JETS CONSORTIUM LOCATED IN PIRAEUS, ATTIKI, GREECE.

THEY ARE NOT VERY HELPFUL ONCE THE TICKET HAS BEEN PURCHASED.

IF ANYONE KNOWS HOW TO BETTER GET THEIR ATTENTION, PLEASE RESPOND. THANKS,

Posted by
705 posts

Wish I could give you some suggestions. I have heard several stories similar to yours. A friend had her tickets for the ferry and they cancelled the one she was to go on and then made her buy tickets for the next service - no refund of the original. I'd say traveller beware.