I needed some help arranging rail tickets and reservations for my June vacation. I've done fine on my own before but this trip will include several night trains that cross borders and I will be traveling with an infant, a teenager and my mother! I called Rick Steves' team for help and they recommended that I contact Karen at EurAide which turned out to be a trip saver!
To use Karen and EurAide's service you pay $50 up front and then save money on fees later. Cost-wise, you probably come out ahead but more importantly, it is wonderful working with people who REALLY know the European train system!
Karen is in the US but works directly with the Munich Deutsch Bahn office. They were able to find the best time and price options for all of our routes. One of our complications was that the baby will travel free but if we are in a 4-person compartment, we need to book the whole compartment or we'd be split up male/female - Karen was able to explain everything and booked a discounted child ticket to keep us together. Karen also found a mistake that I had made when planning our routes: I thought that I could use one day of rail pass when it would have actually been two separate days - we would have used our last day on the rail pass and needed to pay about 500 Euros (cash) for 4 overnight tickets!
Check them out if you have questions, problems or just want to be sure your plans will work! I can't recommend them highly enough!
EurAide
Phone: 781-828-2488
US Office in Massachusetts: Evenings and weekends
URL: http://www.euraide.com/
Happy travels!
Krista Fouquette