We had tickets flying direct to Amsterdam from Dulles at the end of September. United has cancelled our flight and booked us on flights that include layovers at O'Hare in both directions.
I have questions about security and bag checks and customs in this situation. I hope this is the correct place to leave these questions, if not please feel free to move it to wherever it should be. If there are other sites I can go to to get this information, I would love to learn about them.
On the outbound flight, will we be checking our bags at Dulles all the way through to AMS, or will we need to get them and re-check them at O'Hare? We have a 4 hour layover at O'Hare and if we have time maybe we can run to the Hilton and meet some of my relatives for quick lunch (I grew up near O'Hare). If we have to screw around with bags, we won't be able to do this.
On the return, we'll arrive at the International Terminal at O'Hare (Terminal 5/Concourse M) and will be departing from Terminal 1/Concourse C. We have a two hour layover to meet our connecting flight back to IAD. Will we be just walking from one gate to another, or will we have to go through Security/Customs/Immigration lines? Will our bags be checked all the way through to IAD or will we have to get them and recheck them at ORD? If our bags our are checked through to IAD, will we have to go through Immigration at O'Hare, then get our bags and go through Customs when we get to IAD? I am concerned about timing; will two hours be enough time to get from the International Terminal at O'Hare to Terminal 2 so we can make our flight to IAD?,
The more I think about this writing this post, the more complicated it gets in what I am pleased to call my mind.
I've tried to find answers to these questions on the TSA and CBP web sites to no avail. Am I not looking in the right places on those sites? Are there other sites I should be looking at?
Thank you in advance for any help you might offer.
Kevin