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Purchasing Swiss Travel Pass online

I am having trouble purchasing a Swiss Travel Pass online - I keep getting an error message. Doesn't look like I'm being charged on my credit card. I have tried different credit cards, internet browsers and email addresses. Has anyone else had success overcoming this? I would prefer to purchase in advance rather than in person when we arrive.
Thanks for any advice!

Posted by
8489 posts
  • What website were you using? Was it SBB, or some other site?
  • What did the error message say?
  • Did you tell your bank that you were going to use your card for a transaction in Switzerland? They may have blocked it as a suspicious foreign transaction.
Posted by
3 posts

Thanks all for the great advice! We were able to purchase our travel passes using our mobile phone. Creating an account first seemed to help, rather than purchasing as a guest. We downloaded the app and can view the passes easily from there. The app also includes handy timetables and best routes to destinations. Thanks again!