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Pricing on Italo (vs. Trenitala)

I'm trying to figure out how pricing works on Italo. As an experiment, I pretended to book a route for three days from now, then the same route for three months from now. For the latter, all the trains cost half as much, or less (I'll experiment further with even longer time frames, if it'll let me). If I were to book one of these inexpensive, three-months-in-advance trains, would it be non-changeable, non-refundable, like Trenitalia?

Posted by
1060 posts

Inbsig - on the Italo website, just put your cursor on the 'i' next to the ticket type and it clearly explains the refund and change policy for that ticket type. Enjoy your trip!

Posted by
11732 posts

Italo fares are broken into price tiers by carriage type (Smart, Comfort, Prima or Club Executive) and change flexibility (low cost, economy and flex). This explains your ability to make changes with or without penalty or collect refunds per type of ticket:

https://www.italotreno.it/en/the-train/fares

Posted by
1299 posts

I don't know how likely it is to get an email answer from The Man in Seat 61, but if you post the question on the Tripadvisor Train Travel forum he is active there and usually answers questions.

Posted by
1271 posts

Thanks, everyone. I'm going to investigate the italotreno site on a real computer, rather than my decrepit iPad, and see whether I can find these features to which you refer. Anyway, they look like really elegant and comfortable trains.

Posted by
11696 posts

We got a great price on Prima tickets from Venice to Rome by booking early, and I was able to change the time of travel for a small fee when our group decided to depart earlier the same day. The Italo site it more user-friendly than Trenitalia, and the train was indeed very nice.

Posted by
1271 posts

Thanks, Lola! I was hoping for some first-hand anecdotes.