I've noticed that Orbitz and Priceline are now offering a "price assurance" saying that if you've purchased flights from them and someone else books your exact same itinerary for less, they'll refund you the difference (up to a certain amount.) Anyone had experience with this?
Posted by
Tresana, Highlands Ranch, CO, USA
23275 posts
They have had that for a couple of years. A while back someone reported getting a few dollars back from a similar offer. How do you or would you know if someone purchased your exact itinerary for less?
Posted by
OP
Highland, UT, USA
30 posts
You trust the website to email you and let you know that you're getting a refund. So I guess there'd be no way to no for sure...
Posted by
Fort Myers, FL, USA
264 posts
I know I "should" get a refund from Orbitz. My June 9 ticket price on the airline's website has dropped over $800 since I purchase mine in January!
Posted by
Columbus, OH, USA
2026 posts
Don't know for sure, but I believe I have read that yapta.com tracks and advises re ticket prices.
Posted by
Chicago
1 posts
I believe someone else actually has to book your exact same itinerary in order for you to qualify for the refund on these sites. The price dropping doesn't itself qualify you.
Posted by
Atlanta, GA, USA
2745 posts
"I know I "should" get a refund from Orbitz. My June 9 ticket price on the airline's website has dropped over $800 since I purchase mine in January!"
But you will NOT unless someone goes to Orbitz and purchases the EXACT same ticket for the $800 less. That's the trick.... And I would bet they did some studies and realized that it happens pretty rarely so they were "safe" in offering this "Price Assurance" LOL!!
Posted by
Knoxville, TN, USA
7209 posts
Carol is exactly correct. If Orbitz sold you a ticket then Orbitz KNOWS how much money it will lose if it offers a lower price ticket on your exact flight. You can bet your bottom dollar there are complex computer systems to monitor all of this criteria. Orbitz is not in the business to give you refunds!